Argo Group International Holdings, Ltd. (NYSE: ARGO) is a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market. We help power the businesses that drive the world economy, offering a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients.  We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.   View the latest Investor Presentation to learn more about Argo.   

The primary duties and responsibilities of the role are:

  • Under technical direction, works within specific limits and authority to analyze applicable claims, including claims on Lawyers Professional Liability, Architects & Engineers Errors and Omissions, Accountants Professional Liability and Miscellaneous Professional Liability policies
  • Investigate claims promptly and thoroughly
  • Prepare reports for file documentation
  • Interview involved parties
  • Manage claims in litigation
  • Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution. 
  • Properly set claim reserves.
  • Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution.
  • Prepare reports for file documentation
  • Applying creative solutions which result in the best financial outcome.
  • Negotiate settlements
  • Processing mail and prioritizing workload.
  • Responsible for telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
  • Have an appreciation and passion for strong claim management.

 

Core qualifications and requirements for this position include:

  • A minimum of three years’ experience adjudicating management and professional liability claims with extensive experience with exposure of $100,000 or more.
  • Bachelor’s degree and/or multiple industry designations required.  JD/Degree very strongly preferred.
  • Must possess or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims.
  • Ability to prioritize workload and handle multiple tasks.
  • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include the CEO.
  • Exhibit a natural curiosity.
  • Desire to work in a fast-paced environment.
  • Excellent evaluation and strategic skills required.
  • Strong claim negotiation skills a must.
  • Must possess a strong customer focus.
  • Must work independently and demonstrate the ability to exercise sound judgment.
  • Proficient in MS Office Suite and other business-related software.
  • Polished and professional written and verbal communication skills. 
  • Ability to travel, sometimes overnight, approximately 10% of the time. 
  • The ability to read and write English fluently is required. 
  • Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

 

Culture Fit & Impact: Argo’s Values

Demonstrate entrepreneurial spirit:

  • Get the job done in a non-bureaucratic, resourceful manner.
  • Create a culture of accountability ensuring the delivery of world-class products and services.

Do the right thing:

  • Act with integrity always.
  • Adhere to the commitments set forth in the Argo Group Environmental, Social and Governance program.

Collaborate:

  • Create an open and transparent environment in which diverse experience, skill sets, and individuals can team together to drive optimal outcomes.
  • Encourage and include unique perspectives at all times.

Respect each other:

  • Create an environment that promotes dialogue, mutual support and cooperation between and among all, where people are fun to be around, proud of what they do, and willing to achieve beyond normal expectations.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department.

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes. 

How We Work - Our Employee Values

Employees at Argo thrive together as a responsible, profitable specialty insurer where all stakeholders share in our success.  
We are committed to:

 

  • The entrepreneurial spirit

  • Doing the right thing

  • Collaborating

  • Respecting each other


We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 


Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

  • Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, part-time and remote work, sabbatical leave, holiday and summer hours.

  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.   In addition to traditional health and wellness plans, benefits include retirement savings, matching 401K, generous paid time off (PTO), paid caregiver and parental leave, employee assistance program (EAP), an employee stock purchase plan (ESPP) offering a 15% discount, and an array of voluntary benefits.  

  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

  • Active community outreach and volunteer programs in addition to matching charitable gifts by 150%.

  • A generous Employee Referral program that has resulted in 25% of all new hires this year.

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