Integration & Test Engineer, Platform Triage

Who we are:

Argo AI is a global self-driving products and services company on a mission to make the world’s streets and roadways safe, accessible, and useful for all. Our technology is built to enable commercial services for autonomous delivery and ridesharing in cities. 

With experienced leaders in the field and collaborative partnerships with some of the world’s top consumer brands, we’re working block by block, city by city to empower people and businesses to be more successful. We’re individuals driven by strong values to solve complex problems together. Come join us to reimagine the human journey.

Meet the team:

Autonomy Production is responsible for the development and management of Argo’s simulation dataset as well as triaging and reporting on changes in the autonomous vehicles software. The team provides developers with trends and reports that greatly influence the development of the self-driving system. Triage Engineering is expanding it’s team of experts that perform root cause analysis on complicated Autonomous Vehicle Platform and software issues. As a Triage Engineer you will dive deep into the autonomy platform and provide detailed feedback on how our supporting software and hardware teams can improve our self driving system.

What you’ll do: 

• Analyze, diagnose, document, and communicate complex issues from the Autonomous Vehicle Platform in operations
• Track the occurrences and frequency of problems to understand the scope and impact
• Analyze large data sets over time for trend analysis, failure rate determination and impact predictions using statistical methods.
• Determine Root Cause and proper scalable repairs or solutions with a safety first mindset and a data driven approach
• Generate clear, concise data driven reports and/or standard operating procedures given highly complex content
• Create requirements for issue identification, define priority, prepare work instructions for work-arounds and build knowledge articles.
• Assist in the design and documentation of complex cross functional processes
• Drive design improvements to Engineering Teams for future system improvements
• Provide guidance and coaching to other team members on Root cause analysis (RCA) and Engineering best practices

What you'll need to succeed:

• Degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field
• 3+ Years of experience debugging or supporting complex systems with hardware and sensors components
• Excellent problem solving and troubleshooting skills, including a systematic approach to determine root cause, implement solutions, and document results
• Experience with Linux operating system and Linux command line.
• Excellent communication skills with the ability to span a large and varied workforce
• Proven self-starter mindset and the ability to work independently or with minimal supervision
• Experience with bug tracking system (Jira or equivalent)
• Be able to handle rapidly changing priorities
• Proven track record of delivering high priority assignments efficiently
• Strong desire to learn new skills related to technology and software

Nice to haves:

• Experience developing and/or testing Autonomous Vehicle or robotic systems or control systems with multiple sensors and actuators.
• Experience working with various complex hardware systems, including; Computers and networking devices, LiDAR, radar, camera, and power distribution systems  
• Proficiency in a high-level programming language, such as C++ or Python

What we offer you:

• High-quality individual and family medical, dental, and vision insurance
• Competitive compensation packages
• Employer-matched 401(k) retirement plan with immediate vesting
• Employer-paid group term life insurance and the option to elect voluntary life insurance 
• Paid parental leave
• Adoption & Surrogacy Assistance Program
• Paid medical leave
• 30 day ​​paid sabbatical upon 5 years of employment
• Unlimited vacation
• Complimentary daily lunches, beverages, and snacks
• Pre-tax commuter benefits
• Monthly wellness stipend 
• Professional development reimbursement
• Employee assistance program
• Discounted programs that include legal services, identity theft protection, pet insurance, and more
• Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Our Background:

Argo AI was founded in 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,700-person strong company with strategic partnerships with some of the world’s leading consumer brands. With global headquarters in Pittsburgh, we operate in eight cities across the U.S. and Germany in areas where self-driving technology can have the biggest impact on improving safety, traffic, and transportation equity.

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.