Company: Argo AI GmbH

Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions. 

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

Meet the team:

Service Technicians are tasked with repairing the most challenging and time-sensitive problems that vehicles have when they arrive at the service department. Service Technicians also may spend much of their time diagnosing and repairing unusual problems, rather than conducting more routine vehicle service or simple repairs. Service Technicians are required to be the most knowledgeable personnel within the service department; often supporting and assisting engineers to solve complex problems. Service Technicians are also responsible for the daily workflow of the service department, including proper parts stocking levels..

What you’ll do: 

  • Conferring with engineers, test specialists and operators to obtain descriptions of vehicle problems, and to discuss the work to be performed and future repair requirements
  • Inspecting vehicles to determine wear and extent of damage or malfunctions
  • Testing and adjusting repaired systems to meet manufacturers' performance specifications
  • Testing components and systems, using Argo AI and OEM diagnostic equipment
  • Assisting in developing new test procedures and communicating them to the team in appropriate format including slide decks, sheets or documents
  • Scheduling vehicles for service, receiving vehicle information and following all prescribed documentation procedures
  • Understanding service request and translating that information into a work order so technicians can perform necessary work
  • Match employees with specific tasks based on their skill or expertise, create and post work schedules and update workers about schedule changes and deadlines
  • Estimating the time needed to do the repair, taking into account the vehicle’s schedule
  • Handling vehicle complaints and maintaining high engineer and operator satisfaction standards
  • Periodically checking on the progress of the vehicle during servicing and communicating when technicians discover additional problems
  • Train and mentor new employees

What we’re looking for:

  • Should have at least eight years of experience as an automotive technician (KFZ-Mechatronik/KFZ Elektrik/Service Techniker)
  • Demonstrate advanced diagnostic skills and problem solving techniques
  • OEM Master Technician preferred, but not required
  • Teamwork and service orientation
  • Passion for new technology and continuing education
  • Strong documentation skills
  • Proper punctuation and grammar
  • Basic computer skills
  • Focusing on the following coursework may be useful to those seeking a career in automotive service: mathematics computers/electronics, automotive service and technology and courses that teach analytical skills

What we offer you:

  • Competitive compensation packages
  • 30 vacation days
  • Subsidized daily lunches, beverages, and snacks
  • Professional development reimbursement
  • Global Employee assistance program (Offerings include: work-life balance support, mindfulness programs, life coaching, new parent coaching, and more!)
  • Local and global discount programs
  • Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date. 

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.

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