Company: Argo AI GmbH

Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions. 

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

This is a one year contract position. 

What you’ll do: 

  • Manage all facility operations at site, working onsite daily to provide direct support,
    conduct facility walkthroughs, schedule repairs and maintenance needs, move activities,
    and respond to all requests in a timely fashion. More specifically:
    • Completes / documents regularly scheduled facility maintenance walk-throughs,
      ensuring upkeep of space and cleanliness of kitchen and common areas. If
      needed, performs minor janitorial work including cleaning dishes and taking out
    • Responsible for the management and ownership of all work tickets, ensuring that
      they are completed and closed in a timely fashion with excellent customer service
      and communication
    • Maintains up to date headcount and headcount projections, to support space
      planning initiatives, desk moves and additions
    • Manages catering and snack program, including coordinating orders for daily
      meals as well as keeping snacks and drinks in stock 
    • Manages Argo Safety Team Program planning/executing evacuation drills and
      provides required training as needed
    • Supports special events on-site, assisting with setup/teardown and additional
      components as requested
  • Serves as terminal IT point of contact, including:
    • Providing basic IT help-desk support and troubleshooting
    • Issues and tracks properly licensed software to employees
    • Issues and tracks IT hardware assets including computers, monitors, phones, peripherals, etc.
    • Install and configure computer system hardware and software (including operating systems and applications software) for Linux, Mac, and PC systems for laptops, desktops, tablets, and printers)
    • Entering tickets into Freshservice and Jira
    • Ability to troubleshoot and operate Zoom and Webex meetings
    • Assist with day one AVSTS onboarding questions
    • Leading all communications with Pittsburgh-based IT team regarding complex issues or rollouts
  • Manages all Shipping and Receiving operations including:
    • Logging incoming items on the receive list
    • Receiving, verifying and delivering packages to employees
    • Preparing shipments
    • Conducting inventory counts
    • Taggings and loggings tracked assets
  • Provides additional terminal coverage as needed for reception functions, including answering office phones, welcoming visitors, supporting the interview candidate experience
  • Performs employee shuttle duties as needed
  • Performs light physical security duties as needed, including checking locks, etc

What you'll need to succeed:

  • Minimum 2 years facilities and/or IT experience
  • Basic understanding of IT support services for Linux, Mac, and Windows environments
  • Exceptional, demonstrated customer service skills required
  • Willingness to be available after hours and in emergency situations
  • Computer proficiency with Microsoft Office programs / Google Docs preferred
  • Valid driver’s license and clean driving record
  • Ability to lift up to 50lbs required

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date.

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.

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