Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions. 

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

Meet the team:

As a facilities Associate, you will be working onsite daily to provide direct support to employees and visitors, troubleshoot basic guest system issues, assist in routing IT tickets. More detailed activities are shown below. 

This is a contract position. 

 

What you’ll do: 

  • Serve as the first point of contact for employees and visitors entering the Palo Alto office
  • Signing in guests
  • Troubleshooting visitor issues including wifi passwords and NDA signatures
  • Interface with physical security
  • Supports special events on-site, assisting with setup/teardown and additional components as requested
  • Assign tickets based on an already established matrix.
  • Assist with Shipping and Receiving operations, including:
    • Logging incoming items on the receive list 
    • Receiving, verifying and delivering packages to employees
    • Preparing shipments
    • Assisting in inventory counts
    • Taggings and loggings tracked assets
  • Perform light physical security duties as needed, including checking locks, etc
  • Assist with Logistics operations, where applicable, including:
    • Escorting workers
    • Reporting Facilities issues

What you'll need to succeed:

  • Minimum 2 years customer service experience
  • Exceptional, demonstrated customer service skills required
  • Willingness to be available after hours and in emergency situations
  • Ability to lift up to 50lbs required

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date. 

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.

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Voluntary Demographics

Argo AI is committed to building a diverse and inclusive team of varying backgrounds and perspectives, with the shared goal of making transportation safer and more accessible, affordable, and convenient for all. We recognize the moral and ethical responsibility to create an environment that encourages learning about one another in order to foster an engaging and collaborative workplace.

Our policy is that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. We are pleased to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation during the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact accommodations@argo.ai.

Below is a set of voluntary demographic questions. If you choose to fill them out, the responses will be used to help us strengthen our hiring practices and in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. Your responses, or your choice to not respond, will not in any way be used in the hiring decision.

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