WHO WE ARE

We’re ArenaNet—we’ve created a studio that builds online worlds infused with innovation, hand-crafted excellence, and creative passion. We're not the only ones who share this passion; gamers made Guild Wars 2 the fastest selling MMO in the West with more than 3 million copies sold in its first 9 months, and players and press have consistently called it one of the best games of all time.

ArenaNet’s production team takes pride in guiding teams of developers to the highest-quality solutions possible.

WHO YOU ARE

You’re a confident, compassionate Senior Producer ready to partner with leads across all disciplines to build amazing experiences for players. You set the course for successful game launches and see them through to the very end. You’re ready to take on new challenges with established teams, helping them make the most of the time they have available. You know how to support multiple projects and teams and ship features of every size. You make sure communication is smooth and clear. You can execute complex deployments while being aware of and managing personality quirks on your team that might cause problems if not handled with candor and tact.

WHAT YOU'LL DO

Collaborate with individuals and teams across all disciplines to create long term, large-scale project schedules, budget resources, drive milestones, and scope the project
Drive improvements to development processes to increase production efficiency and quality
Communicate status and needs with team leadership and above
Identify and mitigate risks, communicate development status to teams and stakeholders
Assist teams with dependency management, removing blocking issues, and communicating project changes
Develop and present proposals for future projects
Manage budgets and expenses
Mentor other producers

WHAT YOU'LL NEED TO BE SUCCESSFUL

Senior level experience with game production in AAA game development
Experience shipping and managing live operations for video games
Excellent verbal and written communication skills and the ability to communicate effectively with all levels of personnel in art, design, engineering, and management
Ability to create project schedules and milestones and monitor the progress of department milestones and individual tasks against those schedules
Experience using and adapting Agile game development methodologies for various teams and projects
Ability to create and implement appropriate production processes customized to individual team needs while also synchronizing with standards
Excellent organization skills, attention to detail and the ability to multi-task
Experienced at bringing clarity to ambiguity and adapt easily to change
Experience working with medium to large cross-discipline teams
Experience with multi-platform video game development a plus
High EQ and experience with the Radical Candor approach a plus

Apply for this Job

* Required

First Name

Last Name

Phone

Location (City)

Resume/CV

Attach Dropbox Google Drive Paste

Cover Letter

Attach Dropbox Google Drive Paste

LinkedIn Profile

How did you hear about this job?

What is your desired compensation?

Are you authorized to work in the US?

Will you now or in the future require sponsorship for employment authorization?

Are you at least 18 years or older?

If no - you may be required to provide authorization to work.

Please read carefully before signing.

NC Interactive, LLC. (“NCSOFT”) is an equal opportunity employer. NCSOFT does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or any other status protected by applicable law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for NCSOFT to hire me. If I am hired, I understand that either NCSOFT or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of NCSOFT has the authority to make any assurance to the contrary.

I attest with my signature below that I have given and will give NCSOFT true and complete information on this application. No requested information has been concealed. I authorize NCSOFT to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed requested information, I understand that this may disqualify me from further consideration of my application or result in the termination of my employment, whenever discovered.

GDPR Acknowledgement

[NC Interactive’s Privacy Policy, available at https://us.ncsoft.com/en/legal/ncsoft/privacy-policy.php OR, AS APPLICABLE ArenaNet’s Privacy Policy, available at https://www.guildwars2.com/en/legal/arenanet-privacy-policy/], describes how we collect, use, store, transfer, share and otherwise process personal information that we collect online. Our privacy policy provides certain details about how and when personal information that we process may be transferred between jurisdictions, rights that individuals have with respect to such information (e.g., rights of access, portability, erasure, etc.), how we secure personal information that we process, and how long we retain personal information that we process. Also, when you submit a job application through this site, please note that your personal information will be processed in connection with our recruitment-related activities (e.g., setting up and conducting interviews and tests for applicants, evaluating and assessing the results, etc.) and shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America that we have engaged to help us manage our recruitment and hiring process.

Consistent with ArenaNet, LLC’s obligations under the California Consumer Protection Act, this disclosure is intended to notify you that ArenaNet is collecting your personal information, including any such information contained in your resume, writing sample, and cover letter, in order to evaluate your candidacy for the Game Narrative Mentorship Program.

If you have any questions, please do not hesitate to reach out to ncprivacy@ncsoft.com for more information.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at ArenaNet are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Are you Hispanic/Latino?

Please identify your race

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Autism
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
Blind or low vision
Cancer
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or hard of hearing
Depression or anxiety
Diabetes
Epilepsy
Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
Intellectual disability
Missing limbs or partially missing limbs
Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status

¹Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.