Arena is a company founded in San Francisco with a mission to revolutionize the customer engagement industry. Companies using Arena include Adobe, Vimeo, Figma, Microsoft and Facebook. Arena raised $16M from top-tier investors in Silicon Valley such as CRV, Craft Ventures and Redpoint.
Arena is an entirely product-led growth company with 22,000 customers in 150 countries. We are the fastest growing live chat for consumer enterprises - and can attribute most of this hyper-growth to the viral product.
WORK EXPERIENCE
- 1-3 years of BDR or Sales experience
- SaaS, MarTech, or Marketing experience
QUALIFICATIONS
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple Outbound sales prospecting techniques like cold calling, cold emailing and social outreach
- Track record of achieving sales quotas
- Experience working with SFDC
- Fair understanding of sales performance metrics
- Excellent communication and negotiation skills
- Ability to deliver engaging presentations
- Fluent English
- Previous Experiences with Zoom Info and Sales Force are a differential
RESPONSIBILITIES
- Qualify leads from marketing campaigns as sales opportunities
- Qualify leads from self service sign ups
- Contact potential prospects through cold calls and emails (Outbound)
- Present our company to potential prospects
- Iterate and experiment with our messaging and pitch
- Identify prospect's needs and suggest appropriate products/services
- Set up meetings or calls between (prospective) customers and Sales Executives, though an Outbound playbook.
- Use discovery meetings to qualify prospects
- Connect current customer use cases to potential prospects' use cases
- Be capable of short product demos
- Participate in product feedback sessions
CHALLENGES YOU'LL FACE
- Arena is a Series A startup which is in the very early stages of developing a Partnership motion. You should expect some challenges related to early GTM and product market fit. However, this is also an opportunity to help influence the early strategy of our team and company .You will be asked to participate in projects and exercises that are beyond the scope of most SDR and sales positions. These can include strategy sessions, analyzing past performance, and developing experiments to test.
