Ready to make an impact? Arctic Wolf is looking for a Technical Sales Enablement Manager to join our pack.

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity.

How fast are we growing? Well, Arctic Wolf was highly ranked in the Deloitte Fast Technology 500 for NorthAmerica in both 2019 (#25) and 2020 (#104)! We have doubled headcount, customers, and revenue for five years running. We are also cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow our teams globally.

In fact, we were named a 2021 Top Workplace USA (Energage) as the top technology firm to work in our size category, were recognized as one of the 2020 Best Places to Work (bizjournals.com), and most recently were certified as a 2021 Great Place to Work (Great Places to Work Institute, Canada). Arctic Wolf believes in corporate responsibility, and our worldwide offices proudly participate in volunteer programs throughout their communities. We’ve also earned distinction from TravelWise for our efforts in promoting sustainable transportation.

About the Role:

Arctic Wolf is looking for a Technical Sales Enablement Manager who will support the global sales functional through design, development and roll-out of technical sales enablement programs to ensure every customer understands and achieves the intended security outcome from Arctic Wolf. Working with our sales, channel, product marketing, product, and security services teams, this enablement role is critical in ensuring product and service delivery alignment with Arctic Wolf sales channels. This role is responsible for the design and delivery of product training and technical certification paths to increase the confidence, knowledge base and sales acumen of the sales teams.

It is important that the candidate is comfortable working at both a strategic and hands on level with a proven track record of successfully pivoting between the two when necessary. We are looking for a team player with excellent program management skills, deep technical knowledge, an understanding of the security market and experience developing, facilitating and delivering training opportunities to technical and pre-sales engineering teams.

Primary Responsibilities:

  • Lead the design, compilation and deployment of a product and technical training program, including micro-learning sessions to deepen sales engineering understanding and delivery of service outcomes. Develop curriculum path, methodology and track comprehension and adoption of the content for internal and partner technical sales teams.
  • Assess, develop and refresh annual product training curriculum with principal architects, product management, product marketing and security services teams.
  • Support product launches by preparing and enabling the pre-sales engineering team to understand and position our solutions, platform, and service delivery models.
  • Responsible for aspects of foundational and continuous learning programs for the pre-sales engineering teams, including but not limited to training content creation, scheduling and coordination, creation and deployment/delivery of on-demand courseware and instructor-led sales training.
  • Collaborate with SMEs and competitive intelligence team to develop and review the technical landscape and architecture, competitive market and Arctic Wolf differentiators.
  • Develop progressive accreditation program to ensure sales engineering teams remain current on technology and security service delivery.
  • Review, refresh and set standards and certification paths for short form and extended deep dive demo flows. 
  • Develop knowledge assessments and certification programs to measure and extend technical depth of pre-sales engineering team.
  • Contribute to development of global sales training program.
  • Administer sales enablement, rfp question/response, and learning management systems as necessary.

Knowledge, Skill, and Ability:

  • Extensive knowledge of technical sales enablement processes and best practices. Salesforce and LMS experience preferred.
  • Prior experience in developing technical learning paths and curriculum (analysis, instructional design, delivery, implementation, and evaluation). Online instructional design experience a plus.
  • Extensive knowledge of modern sales methodologies, sales process, and buyer’s journey alignment.
  • Excellent ability to manage projects from concept to completion.
  • Expert ability to plan and facilitate meetings.
  • Strong strategic, conceptual, and analytical thinking, and decision-making skills.
  • High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change.
  • Highly-developed training, presentation and written communication skills.

Background, Experience, and Education:

  • 3-5 years of technical experience as a pre-sales engineer, solution architect or technical lead. Prior experience selling technology/B2B solutions required.
  • Bachelor’s degree or higher required in computer science or technical related fields.
  • Technical experience in Cybersecurity, Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac a must.
  • CISSP, GCIH, CISA or CISM certification(s) a plus.
  • Value based sales methodology experience required.
  • Passion for teaching and enabling others.

Security Requirements:

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information.
  • Background checks are required for this position

Working at Arctic Wolf:

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and aiming to end cyber risk— we get to work in an industry that is fundamental to the greater good.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Paid parental leave
  • Training and career development programs

If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. We review all applications and still may consider you the right person for the role or have another open position where you’re the perfect fit.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

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