Supply Chair Specialist 

Location: Waterloo, ON

Arctic Wolf Networks is looking for an aspiring Supply Chain Coordinator to help us keep up with our growing security business. Our growing operations teams are responsible for configuring and delivering our hardware to customers and employees. As Arctic Wolf grows so do our shipping demands.

This is a contract position, paid on an hourly basis. You will work core business hours, that may be subject to after-hours work on an as needed basis. Potential to become a permanent position.

REQUIRED SKILLS AND EXPERIENCE:

  • Self-starter who enjoys technical challenges
  • Highly organized and able to handle multiple tasks in priority order
  • Background or some experience in shipping and returns of computer / electronic equipment globally
  • Knowledge of inventory and assets management (ERP)
  • Knowledge of shipping interfaces
  • Attention to detail and effective time management
  • Excellent written and oral communication skills
  • Experience communicating with customers and external vendors
  • Excited by the opportunity to dig in and learn something new
  • Bonus points for experience with managing multiple shipping queues

YOUR RESPONSIBILITIES:

  • Ship Arctic Wolf hardware to customers globally
  • Ship Arctic Wolf employee equipment to and from our North American sites
  • Work with our IT and Provisioning departments to assist in their shipment queues
  • Help to create shipping best practices
  • Monitor shipments that are held up for invoicing or shipping exceptions and work with our vendor to get them releases
  • Contact Arctic Wolf customers to return hardware that is no longer needed 

SECURITY REQUIREMENTS:

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information.
  • Background checks are required for this position

Working at Arctic Wolf:  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and aiming to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

All wolves receive compelling compensation and benefits packages, including: 

  • Equity for all employees 
  • Paid parental leave 
  • Training and career development programs 

If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. We review all applications and still may consider you the right person for the role or have another open position where you’re the perfect fit. 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. 

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com

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