Ready to make an impact? Arctic Wolf seeks a Director of Presales Systems Engineering to join our pack.
 
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, Arctic Wolf was highly ranked in the Deloitte Fast Technology 500 for NorthAmerica in both 2019 (#25) and 2020 (#104)! We have doubled headcount, customers, and revenue for five years running. We are also cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow our teams globally. In fact, we were named a 2021 Top Workplace USA (Energage) as the top technology firm to work in our size category, were recognized as one of the 2020 Best Places to Work (bizjournals.com), and most recently were certified as a 2021 Great Place to Work (Great Places to Work Institute, Canada). Arctic Wolf believes in corporate responsibility, and our worldwide offices proudly participate in volunteer programs throughout their communities. We’ve also earned distinction from TravelWise for our efforts in promoting sustainable transportation.

Location: Remote - Mid Atlantic

WHAT YOU’LL BE DOING:

The Presales Systems Engineering team is the technical backbone of the sales organization. The SE is responsible for working alongside an account executive to evangelize, design, propose and demonstrate the business value to customers. The Director of a Field SE team is critical to the success of the team by coaching, leading, and interacting with both the SE team but also the sales leadership team. This is a results-oriented position and you must demonstrate that you can build and lead a highly effective Field SE team. This will be done by having a high aptitude in security technology, leadership/management, and business acumen. The character and competency you instill into the SE team a critical component to this role. Ultimately, the team wins with integrity and good intent.

YOUR RESPONSIBILITIES:

  • Lead, recruit and manage a high-performance Presales Systems Engineering team to help support our Enterprise Sales business
  • Understanding core components of our Partner Program and implementing them into the sales cadence of the SE team.
  • Help build and maintain a strong partner ecosystem, understand our partners are an extension of our team
  • Monitoring, reviewing and coaching SE’s to enhance their objection handling, demonstrations, and overall ability to architect and solve customer problems
  • Maintaining and managing weekly activity
  • Help develop and influence training materials to onboard and develop new hire SE team members
  • Promoting the team’s personal development
  • Travel and attend meetings, conferences, tradeshows and other company functions
  • Understand and influence Arctic Wolf product features, advantages, benefits, and selling points
  • Being available and accessible to fellow co-workers
  • Performing other related duties as assigned
  • Create an environment in which prospects become customers and customers become evangelists
  • Travel required / Passport Required

REQUIRED SKILLS AND EXPERIENCE:

  • Minimum of 3 years in a management role, preferably managing a presales engineering team
  • Minimum of 2 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions
  • Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
  • Ability to articulate the business application/value of the AWN technology to all audiences, ranging from technical to executive-level decision makers
  • Excellent written, verbal, presentation, time management, and attention to detail
  • Strong collaboration and teambuilding skills
  • Proven track record of delivering measurable results
  • You must have an “I own the problem AND the solution” attitude
  • Extensive technical experience in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
  • Strong working knowledge of Word, PowerPoint, and Excel

DESIRED SKILLS AND COMPETENCIES:

  • Bachelor’s Degree
  • CISSP, GCIH, CISA or CISM certification(s)
  • Working knowledge of Salesforce.com
  • Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)
  • Mac OS / Omnigraffle / VMware Fusion

SECURITY REQUIREMENTS:

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information.
  • Background checks are required for this position

About Us:

At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.

Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.  

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. 

Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com

 

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