Ready to make an impact? Arctic Wolf is looking for a Triage Security Engineer to join our pack.

Arctic Wolf, fresh off its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, Arctic Wolf was highly ranked in the Deloitte Fast Technology 500 for North America in both 2019 (#25) and 2020 (#104)! We have doubled headcount, customers, and revenue for five years running.

We are also cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds and ideas to make our teams even stronger. In fact, we are recognized as one of the 2020 Best Places to Work (bizjournals.com).

As we believe in corporate responsibility, Arctic Wolf offices across North America participate in volunteer programs throughout their communities. We’ve also earned distinction from TravelWise for our efforts in promoting sustainable transportation.

About the Role:

As part of the Security Services team, the Triage Security Engineer (TSE) is a role that leverages your security expertise to identify, detect, and notify customers of security events ongoing within their environment.  The TSE will be expected to have a deep knowledge of various threats and forms of attack while having demonstrated experience in highly technical security roles.  The successful candidate will be working shifts in a 24x7 environment with focus on security investigations, security related task work, and improvement activities to better the triage function. 

This role will have a high technical aspect and limited customer relationship function, in that you will managing security incidents and working with Concierge Security Teams to provide the post-incident remediation activities.   

Arctic Wolf TSEs are accountable for the detection and notification of security incidents to our customers.

Your Responsibilities:

  • Analyze incoming security events based on different data points; network, endpoint, and log sources expediently, consistently, and accurately
  • Prioritize incoming events exceptionally well
  • Willingness to run a security incident to completion; detect, work with team members, and communicate effectively with internal and external team parties throughout the process.
  • Steer complex investigations within your area of expertise, and leverage your security knowledge to engage the other experts within other disciplines appropriately
  • Prioritize task work according to understood and implied priorities
  • Conduct quality reviews on outgoing tickets, security engagements, and at a system level looking for areas of improvement
  • Contribute your security expertise using the development platform to elevate more precise signal with minimal noise
  • Ability to coach and mentor other team members to share knowledge and expertise
  • Continuously broaden your security expertise and depth within a set competency

Arctic Wolf is a fast-growing company, and all TSE candidates should expect to work with many teams within Arctic Wolf, including engineering, operations, sales, marketing, and executive management. A positive can-do attitude is a must. A willingness to learn and continuous self-improvement is critical. An ability to deal with uncertainty is a positive.

Required Skills and Experience:

  • 5+ years Industry experience; Information Security, Network Security, or Cyber Security roles
  • 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
  • Have deep technical competency in two (2) of the following
    • Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
    • Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
    • Authentication – AD, SSO, MFA, etc
    • IaaS – cloud services, AWS, Azure, GCP
    • End Point – MDM, EDR, EPP, AV
    • SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
  • Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.
  • Analyze log and system data from the above list and other IT systems
  • Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
  • Great writing and speaking skills
  • A positive “can-do” attitude
  • A willingness to learn and continuous self-improvement
  • There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.

Employment Requirements:

Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment. 

Additional skills and experience:

  • Any security certifications, professional CISSP, SANS certifications, or technical certifications such as AWS or Cisco are viewed favorably
  • Security forensics
  • Malware analysis
  • E-discovery
  • Threat containment
  • Firewall and IDS provisioning
  • Proxy and content filtering provisioning
  • Authentication and identify management
  • Risk and vulnerability Assessment
  • Network and security Auditing
  • Network troubleshooting
  • Penetration testing
  • Attack simulation
  • PowerPoint presentation skills

Security Requirements:

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information.
  • Background checks are required for this position

Working at Arctic Wolf: 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and aiming to end cyber risk— we get to work in an industry that is fundamental to the greater good.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Paid parental leave
  • Training and career development programs

If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. We review all applications and still may consider you the right person for the role or have another open position where you’re the perfect fit.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Arctic Wolf are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.