Location: Concord, MA (Hybrid) or US Remote
Job Summary:
The aPriori Project Manager is responsible for day-to-day project management of services and solution implementations, providing project management during the implementation and deployment of aPriori software solutions. A key role of the Project Manager is ensuring aPriori delivers the project implementation on time and within budget with a desire to drive progressively earlier customer first time value.
The Project Manager determines the plan and project tasks necessary to deliver the scope of engagement services to meet the customer’s needs; schedules and aligns resources with tasks and priorities, coordinates interaction and activities with the customer and other stakeholders and keeps the project team focused on-time, on-budget to deliver a high-quality solution. The Project Manager then manages the activities, delivery risks and communications across the project team required for the customer to achieve success within a specified budget and timeframe.
The Project Manager builds relationships with the customer’s project team to support the delivery of the project, and then works with aPriori Professional Services team members and other aPriori resources to develop and implement solutions to meet the client’s needs. This role includes a high level of communicating to the customer the plans, activities, and results of the engagement.
Duties/Responsibilities:
• Management of multiple customer implementation projects simultaneously (which might necessitate the management of multiple project teams)
• Responsible for implementations from kick-off meeting to end of project including project closure actions, project lessons learned, and customer invoicing
• Capture and communication of executive vision and goals to the project team for the initial deployment and beyond
• Development of detailed project plans, work breakdown structures, and budget tracking documents and ensuring that they are maintained and adhered to throughout the lifecycle of each project
• Coordinate and facilitate all integration and configuration of software based on customer business needs
• Coordinate and facilitate all training efforts needed for the implementation
• Coordinate and facilitate consulting activities needed for the implementation
• Coordinate, facilitate, summarize and report on all value implementation / value generation activities
• Risk management and issue resolution with effective communications across multiple internal aPriori teams including Customer Success, Product, Technical Support, and Engineering
• Own and administer internal systems critical to Customer Success organization and project execution, specifically OpenAir, Gainsight, and Tableau
• Create automated reports and analyze data to enable Customer Success organization to operate as a data driven organization from a project management perspective
• Communication of status throughout the project lifecycle to all stakeholders
• Continuous improvement of aPriori Project Management processes and best practices
• Report on project margin, schedule, budget, time-to-value, project duration, as well as organization level metrics (utilizations, profitability, etc.)
• Lead and facilitate project meetings and senior level customer meetings
Required Skills/Abilities:
• Comfort interacting with customer executives, project team members, and individuals
• Demonstrated ability to assess customer needs, fulfillment of project scope to meet those needs, plan all necessary project tasks to satisfy customer needs, and ensure tasks are properly and realistically, budgeted, monitored, and reported
• Demonstrated success leading project teams with a record of high customer satisfaction
• Demonstrated ability to identify risks that may impact the success of the project and determine appropriate mitigating actions
• Extremely strong written and oral communication skills
• Conflict resolution with both internal and external stakeholders
Education and Experience:
• 3+ years experience and demonstrated success in project managing multiple, complex business application / software implementations with external clients
• Experience managing project team relationships and delivering technical projects
• Experience creating, facilitating, and presenting reports to senior-level client stakeholders
• Experience using Microsoft office suite including Excel, Outlook, PowerPoint, and SharePoint
• Formal project management training in Prince2, PMP or other company specific project implementation methodology; some familiarization with Agile / Scrum methodology is a plus.
• Engineering background or engineering/manufacturing product lifecycle domain knowledge preferred
aPriori Offers:
A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees.
aPriori offers competitive compensation in a dynamic, growing innovative environment. A competitive benefits package which includes medical, dental, and vision for employees and their dependents, life, disability, flexible spending accounts, 401k match, career-growth opportunities, flexible time, and paid time off benefits – including aPriori days, and more!
About aPriori:
Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start-up.
With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, and an additional day off each quarter known as “aPriori Day”.
Interested in joining our team? We continue to build an organization highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!
aPriori considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, pregnancy, age, military veteran status, or disability.
UK candidates- GDPR Notice:https://www.apriori.com/privacy-policy/
US candidates- CCPA Notice: https://www.apriori.com/california-privacy-policy/
