About the Role

We are looking for a Language Team Lead to lead and mentor technical writers, translators, and project coordinators. You will also spend at least half of your time doing hands-on translation from English to Japanese.


Task of the Role

  • Lead and mentor language team members including technical writers, translators and project coordinators.
  • Translate technical documents and user interface from English to Japanese
  • Work collaboratively with internal stakeholders, including PM, UX, tech supports, developers and QAs, to develop user-centric documentation that strengthen our products and improve customer experience
  • Communicate with client-facing teams across the globe to understand their needs, pain points and priorities regarding documentation, as well as manage expectations and requests. 
  • Manage all aspects of the documentation process across multiple products and teams. Work with the language team’s project coordinator to streamline processes and improve efficiency.
  • Ensure overall consistency, accuracy and quality of the content in multiple languages.
  • Manage team resource allocation, utilization, progress and headcount planning.

Basic qualifications:

  • Native-level proficiency in Japanese. Excellent oral and written communications in English. 
  • 2+ years of experience translating from English to Japanese
  • 2+ years of experience as a technical writer or experience leading technical writers
  • Ability to understand complex product knowledge
  • Experience with project management and people management
  • Experience collaborating with diverse stakeholders at all levels of the organization

Preferred qualifications:

  • Familiarity with MarTech and SaaS is a plus

Please include the following in your application:

  1. English resume
  2. Japanese resume
  3. Translation samples

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