Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more information.

About the role

This role is in charge of coworking in-house IT and vendors. Service mindset is very important. Mainly focus on optimizing the present solution and rearranging new system structure to solve internal user questions.

Task of the role

  • In charge of IT helpdesk and working order management.
  • Hardware and software properties management and maintenance.
  • Solution sourcing and lifecycle management. 
  • Root cause analysis and knowledge database maintenance.
  • Cyber security system policy design and deployment.
  • Business travel is required.

 

About you

[Essential]

  • Over 5 years of IT relevant experience.
  • Experience in Google workspace and O365 management experience.
  • Experience in Server farm management and wireless network operation(Aruba solution).
  • Experience in Endpoint management.(Antivirus and MDM)
  • Strong English communication acumen, both verbal and written.

[Nice to have]

  • CCNP or above.
  • AWS SAA or above.


Why join us?

We believe in building a great working environment where passionate individual can give their best, and to work with a talented team. To reward Appiers for their contribution, we also work hard to offer perks and benefits to make their life better 

 

Perks and benefits

  • Company office locations at the heart of central business district (CBD) in all our countries.
  • Well stocked pantry with snacks and drinks
  • Competitive salary
  • Health insurance for all employees
  • Your choice between Mac and Microsoft OS
  • Frequent company and team gatherings to celebrate success and life in general

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