Atlassian/JIRA Administrator (Build & Release)

Appian is seeking an Atlassian/JIRA administrator to be a key member of the Release Operations Engineering Team focused on process automation for software builds & releases. Own the activities required to orchestrate and continually ship Appian software, providing support for administration and extension of release management infrastructure including Appian, JIRA, and eazyBI.  Atlassian/JIRA administrator with a demonstrated track record of supporting Atlassian or similar software platforms.

  • 2+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required.
  • Ability to write custom JQL (Jira Query Language)
  • Ability to construct custom dashboards and reports, using various filter types in JIRA and eazyBI reporting plugin
  • Experience in performing Atlassian installations, migrations, and plugin installation
  • Demonstrated experience in Unix and Linux environment
  • Excellent oral and written communication skills
  • Strong analytical skills
  • Must have strong work ethic with good time management skills

Preferred Knowledge/Skills:

  • Automation and scripting experience
  • Microsoft SQL Server or MySQL Database administration skills a plus
  • Bachelor’s degree

As Atlassian/JIRA administrator, you will:

  • Configure, maintain and upgrade Atlassian JIRA/Confluence
  • Responsible for bug tracking, issue tracking and project management tool
  • Design custom JIRA workflows
  • Manage various development tools, testing tools and monitoring tools
  • Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base
  • Provide training to technical and non-technical teams to use Atlassian tools
  • Compile and analyze development and operational bug reports
  • Develop JIRA dashboards and reports, including the use of gadgets, widgets, and eazyBI
  • Build custom JIRA Automation, Queries, and integrations with other systems
  • Continually identify and address areas of improvement for release operations activities to reduce manual cost, time, and potential for human error

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination.

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