Become a critical part of daily software delivery activities. Own the activities required to orchestrate and continually ship Appian software. Provides support for execution and extension of release management infrastructure. Coordinate with organizations outside of Engineering involved in releases, including Customer Support, Cloud Operations, and external translation partner. Orchestrate external web and mobile releases, weekly internal releases, hotfixes, and translations. First learn and execute these operations, then help drive their automation.
Manage completion and delivery of quarterly GA web releases
Manage completion and delivery of quarterly GA mobile releases
Manage completion and delivery of weekly internal releases
Manage release of weekly product Cloud hotfixes
Manage release of monthly on-premise hotfixes
Manage ongoing translation exports and imports with translation partner
During early access/beta period, ensure multi-source problems reports are consolidated and reported to QE
Assists in ongoing tuning of JIRA workflows
Continually identify areas of improvement for release operations activities to reduce manual cost, time, and potential for human error using tools including Appian, JIRA, eazyBI, Appian, Git, Python, other modern related tools.
Continually improve related process documentation
Preferred Experience Level: 4+ years in software industry with 2 or more years in software operations role. 1+ year software development experience in any modern language. Jira administration experience desired.
Education: B.S. degree in Engineering or related discipline.