Appian is a low-code platform that unites people, processes, and data in one environment to solve complex issues with modern apps. We are seeking an experienced Executive Assistant to play a critical role on our team. This person will serve as a member of the Chief Customer Office (CCO) to support the Chief Customer Officer with administrative tasks and projects to support the team and help improve Appian’s overall customer experience.
This role is currently based in Reston, VA; however Appian HQ will be moving to Tysons Corner, VA in 2019.
Group Mission and Vision:
The Chief Customer Office (CCO) is responsible for ensuring success across the Appian customer journey. We audit our internal processes and make sure that all our customers are getting the highest possible care.
You Are...
Able to handle confidential customer information with discretion
Proactive and always a step ahead
Tenacious
Detailed Oriented
Extremely Organized
A Self-Starter
Solution Oriented
Customer focused and service oriented
Committed to fostering great teamwork
Highly Motivated and Reliable
Emotionally Intelligent
Collaborative
Creative
You Will...
Monitor and manage executive calendars
Manage complex logistics
Create high-quality materials to supplement executive meetings and oversee follow-ups
Assist with travel logistics and the corresponding expenses
Be a reliable resource to the entire team
Respond to changing priorities and ad-hoc requests
Keep abreast of the latest administrative internal processes and pitch where we can improve
You Must...
Have a Bachelor’s degree from a four-year university
Have strong decision-making skills and the determination to see projects through to the end
Be flexible, adaptable, and comfortable with ambiguity
Be invigorated by a fast-paced environment
Be willing to challenge the standard thinking with new ideas, approaches, and solutions
Possess strong skills in Microsoft Office, G Suite, and other productivity software