Join an award-winning organization that's dedicated to empowering their employees to push boundaries and deliver excellence.
Apisero is looking for professionals with backgrounds in technology sales and delivery to join our growing team. As a Client Partner, you will contribute to the success of completing customer projects and maintaining relationships at the highest standard.
You will showcase excellent time management, communication and negotiation skills, be responsible for acting proactively with customers to address their needs, and facilitate the end-to-end lifecycle for all assigned projects.
*This is a remote role, and the candidate must reside in the country of employment*
Responsibilities:
Manage the day-to-day sales and account activities for a specific geographic region.
Act as the primary point of contact for existing customers.
Collaborate with MuleSoft and Apisero account teams to deliver customer projects.
Liaise between the Apisero delivery team and the Apisero account team with IT status updates.
Schedule and attend all client meetings with the delivery team.
Facilitate Steering Committee Calls with the client to obtain valuable and candid feedback on how the engagement is going from the client’s perspective.
Understand client needs as it relates to their business strategy and IT landscape.
Align technical resources for client engagements.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Onboard clients post-sale to ensure a smooth sales to delivery transition.
Provide visibility to MuleSoft stakeholders (account executives, customer success, etc.) on current engagements to jointly drive MuleSoft expansion opportunities.
Find opportunities for expansion of Apisero services within the existing client base within the region.
Meet and exceed sales targets (including new and expansion business).
Assist with challenging client requests or issue escalations as needed.
Provide regular updates to management on progress, including key sales and account management metrics.
Understand and stay up-to-date with industry and competitive landscape knowledge.
Qualifications:
Bachelor's degree
3-5 years of sales experience
Strong written and verbal communication skills
Strong organizational skills
Able to prioritize among competing tasks
Natural relationship builder
Ability to harness financial data to inform decisions
Flexible with the ability to adapt and learn quickly