About AnswersNow

Our mission is to empower and enhance the lives of those affected by autism by providing accessible and personalized care through innovative virtual platforms. We are a rapidly growing, venture-backed digital health company delivering virtual autism care to families. Founded in 2017, we have secured funding from prominent venture capital and growth equity firms.

In the last year, our technology and network of dozens of licensed clinicians have facilitated thousands of hours of therapy to families and their children with autism. We’re driven by the tangible impact we’re having on families’ lives and are passionate about scaling our services nationally to serve even more. Our proprietary digital product:

  • Provides clients access to virtual therapy, anytime and anywhere: Bring families from assessment to therapy in as soon as 3 weeks without a waitlist or commute
  • Improves client outcomes: 97% of parents report dramatic improvements in their loved ones socially significant behaviors
  • Connects clients with expert care: Pair families with a dedicated, expert-level clinician who has a master’s degree or PhD, board certification, and over 1,000 hours of supervised fieldwork

Account Receivable Specialist
Remote, Anywhere in the US

About the role

AnswersNow is seeking a dedicated Accounts Receivable Specialist to oversee and perform essential Accounts Receivable functions within our revenue cycle management team. This role will focus on back-end operations, particularly managing claim denials, alongside other critical revenue cycle responsibilities.

What you'll do

  • Follow up on denied and rejected claims to ensure timely resolution.
  • Oversee accounts receivable and manage outstanding balances effectively.
  • Address inquiries regarding billing and insurance with professionalism and clarity.
  • Contribute to revenue cycle audits and compliance reviews to ensure adherence to best practices and regulations.

About you

  • Looking to join a mission-driven organization that is poised to shape the future of ABA service delivery
  • Highly effective communicator who works to establish trust and team buy-in
  • Takes pride in delivering high-quality work
  • Proactive problem-solver who takes the initiative to identify and resolve issues and operates with a sense of urgency
  • Unafraid to ask questions, has a strong desire to learn and a passion for taking on new challenges
  • Ability to manage multiple tasks simultaneously

Requirements

  • Two or more years of AR clean-up and denials management, preferably in the ABA field.
  • High school diploma or equivalent.
  • Strong attention to detail and ability to work independently in a remote environment, as well as collaboratively as part of a team.
  • Excellent communication and problem-solving skills.

Our benefits include

At AnswersNow, you’ll have the opportunity to be part of a company that is revolutionizing the ABA industry. Other benefits to working at AnswersNow include competitive pay, meaningful investment in the company via stock options, generous time-off (please use it!), health, vision, and dental care options, and more.

More About AnswersNow

At AnswersNow, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! AnswersNow is fully remote and open to hiring folks within the US. For more information, please visit getanswersnow.com.

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