Desktop Support:

 

  • RedHat certified
  • Using scripting for automation & Crontab
  • Knowledge of VFX industry ( Nuke, Maya, Sillouttee, 3dequaliser)
  • Ensure design of system allows all components to work properly together
  • Make recommendations for future upgrades
  • Troubleshoot problems reported by users and analyze and isolate issues
  • Evaluate and modify system’s performance
  • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
  • Maintain integrity of the network, server deployment, and security
  • Assign configuration of authentication and authorization of directory services
  • Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, SNOM phones, software deployment, security updates and patches
  • Administer and support VMware technologies
  • Define and document best practices and support procedures
  • Provide after-hours support for Infrastructure related emergencies as well occasional weekend Maintenance
  • Maintain inventory and asset configuration documentation
  • Interact with customers and staff at the technical level, as required.
  • Group Policy design and configuration
  • Active Directory/LDAP user and group administration
  • Strong communication and documentation skills
  • Should be aware of IT ticketing system, SLA and escalation matrix.
  • Knowledge of IT Asset Management, Software License Management.
  • UAT of new application and deployment it on floor.

 

 

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