Anaplan, the Connected Planning pioneer, is changing the way the world’s most respected companies do business.  We believe in clear, open communication enabling teams to overcome obstacles and move forward together. We want you to feel that you belong to a team, you matter, and are able to be your authentic self. We all work together to deliver business value with the power of Connected Planning at every level within every organization, and alongside an ever-growing number of users, a rich partner ecosystem, and active community. At Anaplan, our values are key to everything we do. We call it #AnaplanLOVE
At Anaplan these words come to life by making employees feel empowered and inspired.
Building a strong culture around company values is an ongoing journey
that will continue to be the core of our existence.

ServiceNow Principal Developer / Architect 

Public Facing Job Post

We are seeking a highly motivated ServiceNow Principal Developer / Architect who will be responsible for introducing and supporting solutions and capabilities required to enable enterprise service management for current and future growth initiatives. The position is a hands-on architect role, responsible for crafting, developing, implementing and integrating across the enterprise to help our partners drive business outcomes, reduce friction, humanize the employee experience, and improve efficiency.

The ideal candidate will possess a deep understanding of the ServiceNow platform and products, taking advantage of OOTB features and capabilities, while also possessing extensive technical skills to craft and develop custom apps, scripts, and integrations.

What You’ll Do:

  • Provide technical leadership, architecture design, development, and support for our ServiceNow platform.
  • Develop innovative solutions that deliver high value business outcomes across the enterprise.
  • Architect and develop reliable and scalable applications, integrations, workflows, orchestration, and overall automation.
  • Streamline processes, improving experience, maximizing efficiency, and carrying out data hygiene.
  • Improve development capabilities when possible to accelerate demand delivery while not compromising quality and experience.
  • Apply thought leadership to understand dependencies, maintain security, and ensure performance and stability.
  • Maintain instance health by adhering to and implementing ServiceNow best practices through configuration and development, leveraging OOTB features, capabilities, and configurations wherever possible.
  • Drive continual improvement and recommend and implement platform performance optimization strategies to ensure maximum efficiency, upgradeability, data integrity, and overall platform operation.
  • Maintain compliance and strive for swift controlled adoption of platform upgrades, patches, and hotfixes.
  • Thoroughly evaluate, test, and regress development and upgrades to avoid unnecessary business impact and disruption.
  • Build and maintain technical design and configuration documentation.
  • Provide mentoring through example and mentorship.
  • Address issues and seek to problem solve while understanding up/down downstream dependencies and impact, and introducing mitigation steps to prevent reoccurrence.
  • Remain current in knowledge and understanding on the latest ServiceNow features and product offerings.

 You Have:

  • Minimum 10 years of software development experience.
  • 5+ years ServiceNow Platform/Product experience driving architecture, design, development, integrations, and implementations including JavaScript, HTML/CSS, XML, REST/SOAP, API RSS/ATOM, JSON, LDAP and SSO.
  • 5+ years ServiceNow Platform/Product administration and configuration experience including applications, policies, business rules, ACLs, workflows, and notifications.
  • Extensive experience with Scoped/Custom Applications, IntegrationHub, Flow Designer.
  • Experience with ServiceNow Platform Products: ITSM, ITAM, SAMP, HR Enterprise, ITOM, ITBM, PA, PI, ML, ATF)
  • Experience planning and executing ServiceNow Platform upgrades.
  • Excellent analytical and problem-solving skills.
  • Excellent interpersonal, written, and verbal communication skills including the ability to convey technical information in a way that non-technical audiences will understand.
  • Ability to work closely with business customers and functional team members.
  • Motivated and able to execute independently and remotely without supervision.
  • Bachelor's degree in Computer Science, Computer Engineering, or other related fields or equivalent professional experience.
  • ServiceNow Certifications (on latest supported version): Application Developer, Certified System Administrator
  • ITIL v3 foundation practitioner level certification preferred.
Our diversity and inclusion commitment
Build your job in a place that thrives on diversity, inclusion and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!
Our story 
Anaplan is a cloud-native enterprise SaaS company helping global enterprises orchestrate business performance. Our customers come first to create heroes, unlock potential & build trust and confidence. We challenge legacy thinking and software that isn’t flexible for the modern organization. We have architected the only platform that will take the time from planning to decision down to zero.
We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.
We’re addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mold, currently performed through spreadsheets or legacy systems.
Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time, to make better decisions to enhance your business. The platform helps you dynamically orchestrate performance enterprise-wide, and convert constant change to your environment.
See what our global customers and partners have to say about Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business. Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan. Get to know more about working at Anaplan by checking out our social channels.
Can’t find the perfect role for you? New opportunities are opening up daily:
COVID-19 Update
Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.

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