Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

Our team is made up of driven and customer focused leaders who are passionate change agents. We’re looking for someone with the ability to think methodically and solve business problems with data and creativity. You should be a self-starter with relentless curiosity, resourceful in scouting for insights, and comfortable in a fast-paced environment. You should have experience and a proven ability to balance a user-centric perspective with a commercial lens. The Regional Sales Director is a strategic professional who stays current with market developments and innovation across industries. Developed communication and diplomacy skills are essential to guide and influence change and recommended direction.

We are looking for a seasoned individual contributor that can “roll up their sleeves” and take a hands-on approach to grow the business. A successful person in this role is an experienced, energetic sales professional and strategist who is not afraid to work collaboratively and take on the responsibility to directly impact new customer acquisition

Core Responsibilities:

Establish relationships with new customers and secure contracts that achieve assigned sales quotas and target; exceed sales objectives through new revenue streams through net new customer acquisitions and growth with current customers.
Drive the entire sales cycle, from initial customer engagement to closing sales
Work with customers to understand and identify their objectives and needs while aligning our products and services where opportunities exist.
Strive to increase key accounts market share and support sales & marketing programs, RFP’s, bids & other customer requirements to grow sales & strengthen relationships
Thoroughly understand and significantly influence customer’s decision-making process and leads the customer to positive decisions
Developed communication and diplomacy skills are essential to guide and influence change and recommended direction
Drive and shape our digital strategic vision and priorities in partnership with product, engineering, marketing, and other key internal partners with inspiring storytelling.
Explore the world in search of data, trends, and insights to discover consumer needs and expectations to inform product development and strategic prioritization
Design and deliver discovery output with the goal of synthesizing existing and new knowledge
Generate and articulate thought-provoking, actionable consumer, commercial, and technological insights
Champion a culture of collaboration and innovation with team members and cross functionally.
Qualify prospects against company criteria for ideal customers and sales
Consult prospects about business challenges and requirements, as well as the range of options and benefits
Develop and maintain key account plans that identify strategic motivators, main stakeholders, buying processes, forecasted sales, and opportunities for the company to deliver value
Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities

Qualifications:

We’re looking for someone with the ability to think methodically and solve business problems with data and creativity; 6-8+ years of experience within corporate sales/ strategy, innovation roles, digital transformation, and/or consulting.
You should be a self-starter with relentless curiosity, resourceful in scouting for insights, and comfortable in a fast-paced environment
You should have experience and a proven ability to balance a user-centric perspective with a commercial lens
Must be a passionate advocate for the customer and an ambassador for change, willing to speak up and challenge the status quo in order to build a truly customer-centric organization and culture
Exceptional communication, interpersonal, and influencing skills
Demonstrated ability to absorb new information quickly
Ability to problem solve, sound business judgment, and demonstrated result orientation
Demonstrated track record of partnership and collaboration among cross-functional teams
Ambition to drive toward continuous innovation and improvements
Ability to quickly adapt and maintain a flexible approach and resiliency in an agile environment
Bachelor’s/University degree required; Masters Preferred
High level of relevant domain knowledge in order to have meaningful conversations with prospects
Experience with utilizing emerging technology
Facilitation/engagement/consulting/influencing skills; Ability to think both strategically and tactically
You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers, and clients

Additional information

Your Team:

Should you join Amwell and the Sales team, you can expect:

The Sales organization is a highly motivated team on the front lines of an emerging and dynamic industry. This group of individuals are responsible for inspiring new clients – sharing the value and impact of telehealth. They bring a solutions approach to each new client including understanding vision and corporate objectives and helping shape go-to-market use cases.

The Sales team is constantly acquiring new knowledge to share with clients on best practices, value drivers, and trends affecting the healthcare industry. The team’s main goal is to develop relationships and ultimately, drive revenue that fuels Amwell's growth and continued innovation.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

Unlimited Personal Time Off (Vacation time)
401K match
Competitive healthcare, dental and vision insurance plans
Paid Parental Leave (Maternity and Paternity leave)
Employee Stock Purchase Program
Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
Free Subscription to the Calm App
Tuition Assistance Program
Pet Insurance

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