Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 150 million lives.

Brief Overview:

As a Product Manager, you will partner with all areas of the organization to interpret, document, prioritize, and drive requirements from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will work with Sales and Marketing to position product capabilities and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text.

If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.

Core Responsibilities:

  • Document and prioritize requirements for upcoming product releases
  • Synthesize tone, language, and messaging in user-facing text
  • Craft internal and external communications around features, including release notes, user manuals, and feature descriptions
  • Streamline workflows and business processes across products, vetting with internal/external stakeholders
  • Manage feature development from requirements definition through customer launch
  • Train sales and client services personnel on product capabilities

Qualifications:

  • 5+ years in Product Management or related field
  • 3+ years working with software products, healthcare experience a plus
  • Excellent written and verbal communication skills
  • Proven ability to influence cross-functional teams without formal authority
  • Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines
  • Knowledge of wireframing and/or prototyping tools a big plus
  • Ability to juggle multiple projects with varying degrees of priorities
  • High energy level, enthusiastic, and eager to do what is necessary to be successful

 

Additional information

Your Team:

Should you join Amwell and the Boston-based Product Management team, you can expect:

Energetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell.  This innovative team of 12 manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the product’s value across all other Amwell teams and to our customers. 

We enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!

Working at Amwell

We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited Paid Time Off
  • 401K match
  • Competitive health, dental and vision insurance plans
  • Pre-tax commuter benefits
  • On-site gym – free to use and open 24/7
  • Prime office space with roof deck access and views overlooking all of Boston
  • Café lounge stocked with a wide range of complimentary snacks, coffee and other beverages.

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