Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 150 million lives.

Brief Overview:

The Talent Development Manager will be responsible for managing and providing overall direction for large-scale organizational programs that drive high performance of leaders and employees; including Performance Review, Talent Review and coaching, Employee learning and development, and Talent Analytics. Collaborates with Head of HR and Business Leaders to accurately diagnose and develop appropriate solutions to solve for talent and skill gap issues and to meet overall business objectives. Create and execute leadership/management and employee development curriculum's; including, program design and content, vendor/partner management, and training delivery. Conduct evaluation processes for key programs and present results and recommendations to leadership. 

Core Responsibilities:

  • Collaborate with Head of HR on corporate-wide strategy for improving performance of organizational talent.
  • In collaboration with HRBPs, determine strategies to develop high-potential internal talent for critical roles across all levels of leadership.
  • Design, manage and execute current Organizational Development programs, such as Performance Review, Talent Review/Succession Planning, and Employee Training and Development programs.
  • Partner with Head of HR and HRBPs to create and execute on a practical career competency model for all distinct talent pools.
  • Develop curriculum and materials for New Manager training, execute program logistics, and facilitate training sessions.     
  • Be a thought leader in all accountable areas and provide data driven insights to make informed decisions on how we drive the Talent and Leadership Agenda.
  • Partner with leaders and HRBP’s to identify, recommend and track the completion of appropriate development activities for talent early in career as well as leadership development and pipeline.
  • Partner with HRBP’s and business leaders to identify and diagnose business needs and deliver customized, appropriate solutions that support talent development and career growth.
  • Drive and execute enhancements for new employees, including assimilation activities, 360 feedback to ensure we are achieving desired results.
  • Develops communication strategies to raise awareness of Organizational Development programs.
  • Create and implement a talent dashboard for business leaders and company overall.



  • Bachelor’s degree in Human Resources or related field required. Master’s degree is desired. 

Relevant Work Experience: 

  • 5-8 years of experience developing and implementing organizational and development programs with proven results
  • 3-5 years of successfully facilitating training sessions with individuals from all levels and functions
  • 5 years of experience successfully consulting with internal customers and HRBPs to adequately diagnose, and ultimately solve, organizational performance issues.   
  • 5 years of familiarity in operating and utilizing a Learning Management System (LMS).

Knowledge and Skill Experience:

  • Results focused and demonstrated success in leading organizational change in a fast-paced environment.
  • Demonstrates progressive thought leadership in all areas of talent.
  • Experience with data and talent analytics.
  • Outstanding written and verbal communication skills with an ability to influence others; strong presentation and consultative skills; excellence in building relationships and managing stakeholders are critical.
  • Experience with creating and building training decks/materials to capture employee attention for critical learning experiences.
  • Strong team player, One Team mindset, collaborates and proactively engages all HR team members.

Additional information

Your Team:

Should you join American Well and the Human Resources team, you can expect:

If you are looking to join a fun, energetic HR team where you can learn and grow, look no further!  We are a small, yet efficient team all working together to make American Well a great place to work!  The team is aligned with leadership and focused on both the candidate and the employee experience.  Our focus is building and executing culture, employee engagement, retention and continuous learning initiatives.   We have a work hard/play hard environment and truly enjoy coming into work to not only hang out with each other but create new ideas to make American Well great. Come join the fun!

Working at Amwell

We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited Paid Time Off
  • 401K match
  • Competitive health, dental and vision insurance plans
  • Pre-tax commuter benefits
  • On-site gym – free to use and open 24/7
  • Prime office space with roof deck access and views overlooking all of Boston
  • Café lounge stocked with a wide range of complimentary snacks, coffee and other beverages.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Amwell are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.