At Amplitude, we are founded on the belief that we are entering a new era in business - what we call the product-led era. Our goal is to help companies successfully make that transition by modernizing the way they build product. We want to create a world where every team understands what drives the health of their product and can automatically take action on insights, leading to increased innovation, velocity and impact. And we’d love for you to join us on this mission!
As a Senior Product Manager at Amplitude, you will collaborate with a smart, friendly cross-functional team to create differentiated product experiences that delight customers and grow our business.
In this role you will:
Own a customer problem end-to-end: creating the vision, setting strategic direction, and successfully delivering key product outcomes.
Be a partner with engineering, design, marketing, sales and customer success teams to build solutions that increase customer satisfaction and grow our business.
Participate in research and testing (we spend lots of time talking directly to our customers!) to understand customer pain and identify opportunities for improvement.
Use product analytics to understand how our customers use our platform, and help guide decisions on future improvements and optimizations we can make.
We think you’d be a great fit if you:
Embrace the customer as part of the team. We believe you don’t build what the customer wants, but what the customer wants to become. To create that future, you first have to be an expert in the problem. You interact with customers directly - proxies don’t work - so you always gather first-hand feedback. If you don’t define the problem correctly, everything else is useless.
Empower everyone to be a leader. We believe teams closest to the problem are best suited to make the hard decisions quickly. We don’t institute stage gates for a reason - you are given autonomy to ensure we are always progressing forward. However, no individual alone is responsible for making every decision. To be a leader means regularly seeking out the opinions of others and giving everyone a stake in the outcome.
Inspire through storytelling. We believe it is our responsibility to motivate through memorable stories that build a deep understanding of our users' experience. You should tell stories to communicate strategy and inspire the outcomes we want to create for our customers. Building product is about envisioning some future state, and stories can help people relate to where we are and where we are going.
Learn through frequent iteration. We believe that rapid iteration is the #1 indicator of success. You strive for a 10x vision, but you get there through 0.1 iterations. To continuously learn, you have to co-develop with customers. It may be faster to build behind closed doors, but by testing “skateboards” you can learn if you’re on the right path and gain the confidence needed to build a world-class experience.
At Amplitude, we’re on a mission to help product teams understand their users’ behavior so that they can build better products. We’ve built a product analytics platform that enables anyone, regardless of analytics experience, to listen to what their users are telling them through user behavior.
Founded in 2012, Amplitude is located in San Francisco’s SOMA neighborhood, and we are backed by IVP, Battery Ventures, Benchmark Capital, and Y Combinator. You can learn more about our team, culture, and environment at https://amplitude.com/careers.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.