American Well, a leading telehealth platform in the US, is seeking a highly motivated and professional individual with expertise in Sales. At American Well, we believe digital care delivery will transform healthcare. Our mission is to connect and enable providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. We do this by partnering with our clients to deliver video visits over mobile and web. We have doctors, therapists, and specialists on staff to help people get care when and where they need it most.


Brief Overview:

 The Senior Business Development Representative (Sr. BDR) will play a critical role in the Sales department. Specifically, the Sr. BDR will work within our sales organization to develop new business leads and qualify opportunities. They will help to devise inbound and outbound campaigns, contact prospective buyers via email and phone, demonstrate our product, provide information to prospects and consultants about our value proposition, work with senior sales executives to close business, and consult with management about how to maintain best practices. This is a terrific opportunity for an individual with 1-5 years’ experience who is looking to fast track their career in Healthcare IT. Individuals in this role typically have future opportunities to move into business development management, sales, or account management.


Core Responsibilities:

  • Identify, develop, and contact appropriate individuals at target organizations
  • Execute email and phone outreach/follow up to leads generated through marketing channels, including webinars, conferences, email campaigns, and inbound web visitors
  • Respond to prospect inquiries, share our value proposition, and qualify leads in health systems market
  • Demonstrate our telehealth product to prospective buyers one on one and at events
  • Nurture existing leads to drive progression to the sales funnel
  • Represent the company at industry events, setting up and holding meetings with prospective customers
  • Achieve daily targets for lead generation activity
  • Achieve quarterly targets for converting qualified opportunities
  • Understand prospects’ business and their buying objectives
  • Ensure smooth & informed transition of qualified opportunities to Sales Directors
  • Collaborate with Marketing and Sales colleagues to identify new lead generation channels and support execution as needed
  • Work with leadership to ensure that the team is performing efficiently and effectively



  • 1-5 years’ experience, in healthcare IT sales or Business Development roles
  • Bachelor’s Degree
  • Strong verbal and written communication skills
  • Ambitious, detail-oriented, self-starter, goal-oriented
  • Desire to quickly learn through on-the-job experience
  • Thrives in goal-driven, fast-paced environment
  • And interest in leadership or management is encouraged
  • Preferred skills:
    • Salesforce CRM
    • LinkedIn
    • Sales tools like Outreach, Gong, Drift, Marketo
    • Contact databases such as Definitive, OneSource, Hoovers
    • Excel, Word, PowerPoint
  • Healthcare industry background
  • Comfortable with technology – comfortable doing a live demo once trained
  • Team player, able to work across the organization
  • Approximately 15% travel


Your Team:

 Should you join American Well and the Sales team, you can expect:


The Sales organization is a highly motivated team on the front lines of an emerging and dynamic industry. This group of individuals are responsible for inspiring new clients – sharing the value and impact of telehealth.  They bring a solutions approach to each new client including understanding vision and corporate objectives and helping shape go-to-market use cases.

The Sales team is constantly acquiring new knowledge to share with clients on best practices, value drivers, and trends affecting the healthcare industry.  The team’s main goal is to develop relationships and ultimately, drive revenue that fuels American Well’s growth and continued innovation.


Working at American Well:

 American Well is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited Personal Time Off (Vacation time)
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
  • Free gym access – on-site
  • Prime office space with views overlooking all of Boston
  • Complimentary snacks and drinks

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