American Well is seeking a motivated Mechanical Engineer to help redefine healthcare by developing the only end-to-end telehealth platform that combines easy-to-use care coordination software with provider and patient mobile applications and the industry’s leading telemedicine devices. We partner with the top health systems, health plans, employers, and digital health companies to deliver virtual doctor visits. We are changing the way healthcare is delivered by enabling doctors to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.


Brief Overview:

 Can you take a product vision and translate it into a working solution? Our team is searching for a person with foundational knowledge of mechanical principles who can help solve some of our most challenging telehealth engineering problems. The Mechanical Engineer will play a critical role in a fast-growing company located in Reston, Virginia. We're looking for a full-time, Mechanical Engineer to work on our devices team. Our hardware integrates custom and off the shelf electro-mechanical hardware in a sleek and intuitive mobile platform.  Our challenge is to keep pace with the rapid technological evolution of multimedia hardware while maintaining the rigorous quality standards expected of medical devices.  You’ll be a key part of our engineering team and helping us revolutionize the access people have to healthcare services.


Core Responsibilities:

  •  Design and engineer mechanical solutions using SolidWorks as a tool for creation, evaluation and communication in the development of our Telehealth products.
  • Manufacturing engineering tasks including design fixtures, writing assembly documentation, incoming inspection and non-conforming materials procedures.
  • Deep dive research and synthesis of industry components.
  • Create dimensional drawings for fabrication of parts by contract manufacturers.
  • Create cable assembly drawings and exploded view drawings.
  • Create 3D models of existing parts by measuring and reverse engineering or utilizing vendor provided 2D data.
  • Assist with developing and implementing pertinent internal best practices and standards.
  • Design simple production parts.
  • Assist with analyzing and communication design trade-offs aesthetic, functionality, manufacturability and serviceability.
  • Write requirements documents based on previous examples and by filtering market feedback with technical feasibility.
  • Collaborate with multi-disciplinary teams (Electrical Engineering, Software Engineering, and Product Management) to understand
  • Assist in the creation of processes for improving the efficiency of translating designs from R&D to manufacturing
  • Develop new assembly methods around our cost, cleanliness and aesthetic values.
  • Utilize rapid prototyping technologies and quick turn vendor to design iterations
  • Low volume manufacturing
  • Developing relationships with existing contract manufacturers and source new vendors.
  • Assisting with regulatory compliance testing preparation.



  •  Bachelor’s degree in Mechanical Engineering or equivalent.
  • 1-3 years experience in Mechanical Engineering or equivalent field
  • Experience with SolidWorks or equivalent.
  • Extreme thoroughness in execution. This is how we create amazing value for our users and launch ahead of the competition.
  • Ability to apply a design thinking methodology across job functions.
  • Ability to generate concepts for efficiency and improvement at all levels.
  • Willingness and drive to push through roadblocks and challenges.
  • Strong desire to grow and develop a breadth of knowledge in a variety of fields including manufacturing, design, medical devices and teleconferencing.
  • Enthusiasm for all aspects of the process, from ideations to completion.
  • Fearless trouble shooting, willing to hack or disassemble down to the bare frame.
  • Strong written and communication skills. You will be an internal and external liaison.
  • Strong desire to help.
  • Basic understanding of common manufacturing processes.
  • Authorized to work in the U.S. without sponsorship.


Your Team:

 Should you join American Well and the Devices team, you can expect:


American Well’s Device Engineering group is a mission-focused technology team made up the best and brightest technical talent. Operating out of our office in Reston, VA, our engineers specialize in electrical, mechanical, firmware, software, and embedded systems design and development. We design, develop, and test cutting-edge telehealth systems in a fast-paced interdisciplinary team.


Our mission is to transform healthcare and to be the premier distributor of provider services by creating and operationalizing devices that enable consumption of telemedicine, deliver an awesome user experience and capture exceptional business value


If you enjoy working hard, challenging yourself, and staying at the cutting edge of technology, this is the team for you. 



Working at American Well

 American Well is changing how care is delivered through online and mobile technology. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We make the hard work of healthcare look easy and that requires a mission-driven mentality. We’re a “go getter” culture that pride itself on smarts, initiative, creative thinking, and a strong work ethic.

Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited PTO
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
  • Free gym access – on-site


**Complimentary snacks and drinks**

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at American Well are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.