Device Engineer

 

American Well is seeking a motivated Device Engineer to help redefine healthcare by developing with the only end-to-end telehealth platform that combines easy-to-use care coordination software with provider and patient mobile applications and the industry’s leading telemedicine video devices. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

 

Brief Overview:

 

Can you take a product vision and translate it into a working solution? Our team is searching for a person with a background in electronic embedded systems and audio/visual technology who can help solve some of our most challenging telehealth device engineering problems. The Device Engineer (DE) will play a key role in designing and bringing revolutionary products to market. Working closely with cross-functional teams, the DE will use cutting edge tools and approaches to deliver awesome products, that create amazing user experiences in surprisingly short timelines.  You’ll be key part of our engineering team and helping us revolutionize the access people have to healthcare services.

 

Core Responsibilities:

 

  • Own system requirements of next-generation telemedicine products driven by technical user needs and manufacturability while working as a key member of a cross-functional team
  • Support quality, compliance, and customer service teams with engineering needs (e.g., debugging, overseeing RF emissions testing)
  • Embedded system development, testing, and verification
  • Work with Product Management to define and evaluate the engineering solution options to meet each product’s requirements
  • Evaluate the engineering trade space and recommend engineering solution options based on business (e.g., feature set, costs) and engineering (e.g., feasibility, timeline) constraints
  • Manage multiple partner relationships with OEM engineering teams
  • Work with 3rd party vendors to support their hardware on the American Well platform
  • Evaluate processes, tools and approaches to potentially incorporate into how we develop products to ensure we are always learning and improving
  • Perform other duties as assigned

 

Qualifications:

 

  • Bachelor’s degree in technology related field
  • 2-5 years of experience in the design and development of connected embedded systems
  • Experience with A/V, networking, or embedded computing systems
  • Strong multi-tasking, communication, and organizational skills
  • Experience with the following devices is a plus: medical devices; mobile carts, power supplies, cable assemblies, computer and video equipment
  • Driven to own the process and deliver the solution
  • Experience with FDA, UL, CE, FCC certifications is a plus


 

Your Team:

 

Should you join American Well and the Devices team, you can expect:

 

American Well’s Device Engineering group is a mission-focused technology team made up the best and brightest technical talent. Operating out of our office in Reston, VA, our engineers specialize in electrical, mechanical, firmware, software, and embedded systems design and development. We design, develop, and test cutting-edge telehealth products in a fast-paced interdisciplinary team.

 

Our mission is to transform healthcare and to be the premier distributor of provider services by creating and operationalizing devices that enable consumption of telemedicine, deliver an awesome user experience and capture exceptional business value

 

If you enjoy working hard, challenging yourself, and staying at the cutting edge of technology, this is the team for you. 

 

 

Working at American Well

 

American Well is changing how care is delivered through online and mobile technology. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We make the hard work of healthcare look easy and that requires a mission-driven mentality. We’re a “go getter” culture that pride itself on smarts, initiative, creative thinking, and a strong work ethic.

Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited PTO
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
  • Free gym access – on-site
  • Complimentary snacks and drinks

 

 

 

Apply for this Job

* Required
File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at American Well are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.