Job Description:

Johnson Barrow, Inc., a leading Commercial HVAC Manufacturers Representative Firm, is seeking a highly motivated and skilled Warehouse Assistant / Inside Sales Associate with a strong emphasis on sales. This position will play a vital role in supporting the sales team and ensuring smooth warehouse operations. The ideal candidate will possess excellent communication skills, a customer-centric approach, and a passion for sales.

 

Responsibilities:

1. Sales Support:

· Assist the sales team with customer inquiries, product information, and order processing.

· Collaborate with customers to understand their needs and provide appropriate product recommendations.

· Prepare and follow up on sales quotations, ensuring accurate and timely responses.

· Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.

· Provide outstanding customer service to build and maintain strong customer relationships.

2. Warehouse Operations:

· Receive and process incoming stock, ensuring accuracy and timely stocking of products.

· Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.

· Prepare shipments and ensure accurate documentation for outbound orders.

· Maintain a clean and organized warehouse environment for efficient operations.

3. Sales Reporting and Analysis:

· Assist in maintaining sales records, customer databases, and reports.

· Monitor sales metrics and generate periodic sales reports for management review.

· Identify sales trends and opportunities to drive business growth.

Qualifications:

· High school diploma or equivalent; additional education or relevant certifications are a plus.

· Proven experience in a sales-oriented role, preferably in a similar industry.

· Strong customer service and interpersonal skills with the ability to build and maintain relationships.

· Excellent verbal and written communication skills.

· Proficient in using sales software, CRM systems, and MS Office Suite.

· Strong organizational skills and attention to detail.

· Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

· Forklift operation certification (or willingness to obtain certification) is a plus.

Benefits:

· Competitive salary and commission structure.

· Comprehensive health benefits package.

· Retirement savings plan.

· Professional development opportunities.

· Dynamic and supportive work environment.

 

Join Johnson Barrow, Inc. and be part of a team that values sales excellence and customer satisfaction. Take this opportunity to grow your career and contribute to our continued success.

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