At Johnson Barrow, we believe that our strength starts with a passion for excellence. Our 50 years of innovation allows us to be one of the most established and respected HVAC organizations in the Pacific Northwest. We are committed to the goal of providing quality service for our customers and manufacturing partners. We are proud to be on the cutting edge of system technology, which is extremely critical in today's energy conscious market. By continually striving to foster a positive, supportive culture, we not only hold ourselves to the highest standard for our customers but enjoy and take great pride in the work we do!
Role: Project Coordinator
This position’s primary responsibilities include administrative and customer service duties associated with commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. This person will receive and process orders, proactively identify opportunities to improve our service and make recommendations accordingly. They are responsible for resolving product availability and order status issues and performing all related administrative duties related to the post-sale coordination for commercial HVAC product delivery.
Responsibilities:
Provide customer service regarding material and order status via phone and/or email
Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer's software
Coordinate with factories/ manufacturers to ensure on-time delivery of product
Proactively identify opportunities to improve the flow of product and process
Perform analytical and administrative tasks
Work with key personnel to optimize our costs and customer service
Requirements:
Creative problem solver with the ability to resolve conflicts and determine a path forward
Excellent communication and customer service skills
Self-starting, dependable, accepts ownership, drives own goals/performance
Ability to learn and interpret technical and contractual language
Estimated Salary: $50,000 - $60,000, with flexibility based on experience and skills.
Johnson Barrow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.