AMAROK is seeking a Field Service Technician to join our rapidly growing team! The Field Service Technician is responsible for conducting preventative and repair maintenance duties on our perimeter security systems, and installing added security system features/electronics. Successful candidates will be energetic and self-motivated “ROAD WARRIOR” with previous experience testing systems or equipment, connections (wires/cables/network) and signals.
This position requires Monday-Friday travel. Average travel radius is 300 miles.
Key Responsibilities
Monitor service queue
Prioritize and organize daily workload to ensure jobs are completed within the time quoted to the customer without sacrificing service quality
Provide preventative maintenance, repair services, installations, upgrades, and in-servicing at customer accounts in accordance with established standard operating procedures and techniques
Build and maintain professional relationships with customers
Assist other technician, as needed
Operate company vehicle safely. Obey all local and federal traffic laws
Manage inventory daily. Ensure reports are completed accurately and submitted within required deadline
Complete weekly expense reports
Qualifications
Must be able to travel Monday-Friday weekly
Valid driver’s license with safe driving record
Must pass background check and drug screening
2+ years’ experience troubleshooting and installing systems (previous experience with access control systems and/or fire alarm is a plus)
AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.