Join the Alto family and be a part of a remarkable ride!

Alto is the future of mobility. From our employee drivers and our owned fleet to our scaled fleet operations and technology, we are vertically integrating the ridesharing experience to create better outcomes for riders and drivers alike. Alto operates in Dallas, Houston, Los Angeles, Miami, and Washington DC.

As the Sr. Program Manager, Training, you will drive operational excellence within Alto's driver training program and play a major role in developing the premiere ridesharing experience for both drivers and passengers. You will work closely with senior leaders to help build our training processes and interface with Training & Development Associates across markets to ensure consistent execution. This is an incredibly exciting role with high visibility into senior leadership and shaping Alto’s most valuable asset, our drivers.

What you’ll do:

  • Drive operational excellence for Alto's driver training program - growing to thousands of W-2 employees in markets across the US
  • Provide leadership to Training & Development market teams to ensure consistent execution of training processes
  • Work with Operations department leadership to problem solve and develop training programs and processes
  • Work with Training Content Manager to develop high quality, digital training content
  • Work with market General Managers to help push the success of the training programs in their market
  • Manage to and report out on KPIs for the training department as a whole
  • Manage on-the-ground training staff to KPIs
  • Some travel to our facilities across the US to work with on-the-ground training staff
  • Help execute on strategic projects and provide input to SOPs/playbooks (ex: market launch playbook)

What you’ll bring to the trable:

  • 4-10 years of professional experience
  • Experience working with training programs / adult learning
  • Ability to work autonomously and drive to get things done
  • Excellent communication skills
  • Bachelor’s degree required

What’s in it for you:

  • Competitive base salary + equity in a rapidly growing company
  • Health/dental/vision insurance and 401k with employer matching
  • Hybrid remote/onsite flexibility
  • Unlimited PTO
  • Generous credit to ride Alto

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