Join the Alto family and be a part of a remarkable ride!

Alto is a destination for innovative, intellectually curious and forward thinking people - our purpose is to disrupt the rideshare industry with an experience that is elevated in every way.

As the Director of Operations, you will lead a team focused on operational excellence across all our markets. You and the VP of Operations will lead, manage and develop our operations team. You’ll work closely with a group of cross-functional leaders to shape operations strategy as well as ensure that Alto’s strategic initiatives will be executed properly.

Due to the growth we’re forecasting, the ideal candidate is highly organized and can tackle any challenge thrown their way. We are looking for a results-driven operations leader that’s self-motivated, highly driven and accustomed to life in a fast-paced startup environment.

What you’ll do:

  • Monitor and drive flawless execution in day-to-day operations; develop and implement best practices, tools and systems to ensure consistency and operational efficiency across all our markets.
  • Champion the Alto culture by delivering an elevated operations execution that creates a remarkable journey for our customers and a safe, clean, and consistent experience for our divers and riders.
  • Provide thought leadership through developing and implementing innovative solutions for operations.
  • Demonstrate progress through analysis and forecasting, and work closely with the executive team to ensure alignment of operational goals.
  • Exhibit leadership by example through effective coaching, motivating and reinforcing Alto’s mission and core values, and a willingness to roll up your sleeves to get the job done.

What you’ll bring to the table:

  • A minimum of seven years of work experience, primarily in a progressively responsible operational role, including two years of leadership experience.
  • Bachelor’s degree is required; Master’s in business administration (MBA) preferred.
  • Experience managing a P&L, operational planning, strategy and execution, process improvement, training and development.
  • Ability to analyze data and think creatively while acting quickly.
  • An absolute requirement for this role is the natural ability and drive to learn something new.
  • A strong entrepreneurial mentality translated into the ability to achieve results with limited resources while building infrastructure for growth.
  • Strong aptitude for using tools like Slack and/or the Google business suite.

What you’ll get:

  • Competitive base salary + discretionary bonus
  • Health/dental/vision insurance and 401k
  • Unlimited PTO
  • Hybrid work flexibility, when needed, though this person will be based full-time in Dallas
  • Generous credit to ride Alto!
  • ...and more!

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Alto Experience’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.