Join the Alto family and be a part of a remarkable ride!

Alto is a destination for innovative, intellectually curious and forward thinking people - our purpose is to disrupt the rideshare industry with an experience that is elevated in every way.

As the Director of Operations, you will lead a team focused on operational excellence across all our markets. You and the VP of Operations will lead, manage and develop our operations team. You’ll work closely with a group of cross-functional leaders to shape operations strategy as well as ensure that Alto’s strategic initiatives will be executed properly.

Due to the growth we’re forecasting, the ideal candidate is highly organized and can tackle any challenge thrown their way. We are looking for a results-driven operations leader that’s self-motivated, highly driven and accustomed to life in a fast-paced startup environment.

What you’ll do:

  • Monitor and drive flawless execution in day-to-day operations; develop and implement best practices, tools and systems to ensure consistency and operational efficiency across all our markets.
  • Champion the Alto culture by delivering an elevated operations execution that creates a remarkable journey for our customers and a safe, clean, and consistent experience for our divers and riders.
  • Provide thought leadership through developing and implementing innovative solutions for operations.
  • Demonstrate progress through analysis and forecasting, and work closely with the executive team to ensure alignment of operational goals.
  • Exhibit leadership by example through effective coaching, motivating and reinforcing Alto’s mission and core values, and a willingness to roll up your sleeves to get the job done.

What you’ll bring to the table:

  • A minimum of seven years of work experience, primarily in a progressively responsible operational role, including two years of leadership experience.
  • Bachelor’s degree is required; Master’s in business administration (MBA) preferred.
  • Experience managing a P&L, operational planning, strategy and execution, process improvement, training and development.
  • Ability to analyze data and think creatively while acting quickly.
  • An absolute requirement for this role is the natural ability and drive to learn something new.
  • A strong entrepreneurial mentality translated into the ability to achieve results with limited resources while building infrastructure for growth.
  • Strong aptitude for using tools like Slack and/or the Google business suite.

What you’ll get:

  • Competitive base salary + discretionary bonus
  • Health/dental/vision insurance and 401k
  • Unlimited PTO
  • Hybrid work flexibility, when needed, though this person will be based full-time in Dallas
  • Generous credit to ride Alto!
  • ...and more!

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