Alto is a telehealth pharmacy focused on helping people live healthier by making the prescription experience easier, more supportive, and more affordable. We’re transforming a $500 billion industry by reinventing what a pharmacy can do, for both patients and providers—from hand-delivering medications for free to offering on-call help by text or chat. Over one million deliveries, over a thousand five-star Yelp reviews, and an NPS score of +86 later, we’re proud to say we’ve built a pharmacy that people truly love.

About the Role

As Senior Manager, Sales, Inventory, and Operations Planning, you will be responsible for scaling Alto’s existing SIOP processes across the enterprise to improve customer satisfaction, profitability, inventory turns, lead times and working capital. The core functions of the position include strategic and tactical decision-making related to balancing demand and supply; aligning volume and mix with capacity and capability; and integrating financial and operating plans within strategic objectives to deliver improved operating and financial results. Additional responsibilities include preparing data and material for monthly SIOP meetings that will facilitate decisions around labor and material needed to support a rapidly growing demand base.

Accelerate your Career as You:

  • Establish SIOP processes through cross functional partnership with Finance, Sales, Operations and Procurement
  • Coordinate and facilitate the monthly SIOP meetings to achieve demand plan consensus including strategic, product, sales, and marketing activities as well as supply plan balance and constraints/gaps.
  • Identify and implement supply chain initiatives to improve efficiencies, cost, waste reduction and other lean principles.
  • Perform trade-off analysis to determine which items to include on Alto’s standard inventory min/max and safety stock formulary.
  • Create and track performance metrics and analysis to identify both opportunities and potential issues within SIOP processes and reporting as well as those across departments; provide insights and recommendations to help improve results.
  • Oversee and manage Inventory Control Leadership to meet site level inventory targets. 

A Bit About You:

Minimum Qualifications:

  • Bachelor’s degree in Business, Supply Chain Management, or Logistics. 
  • Experience hiring and leading teams of at least 5 
  • Minimum of 7-10 years’ experience in Supply Chain 
  • Knowledge and experience in MRP and ERP systems inventory control, materials requirements planning, item master, demand planning, and advanced supply chain planning and analytics preferred.
  • Demonstrable experience project managing significant cross-functional initiatives with multiple internal and external stakeholders in written and verbal formats
  • Demonstrable experience collecting, analyzing and interpreting using tools like Excel, SQL, or Looker. 
  • Experience presenting to all levels of the business, including executive leadership, cross-functional peers, and direct reports 

Preferred Qualifications: 

  • MBA or Master’s degree in Business, Engineering, Supply Chain Management, Finance or equivalent preferred.
  • Experience in Demand Planning, Supply Planning, and Inventory Planning in an environment of both manufactured and sourced finished goods highly preferred.
  • Knowledge and experience in MRP and ERP systems inventory control, materials requirements planning, item master, demand planning, and advanced supply chain planning and analytics preferred.

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally. 

Travel: (Yes) Required up to 25% of the time  

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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