We’re building a new kind of pharmacy because staying on track with a healthcare provider’s orders requires more than just delivering prescriptions, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 700 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can (over) deliver.

The Alto Pharmacy Bay Area Community Liaison will be the lead on all community-related initiatives. They will be fully responsible for augmenting the share growth of HIV/PrEP partnership management teams within targeted markets. The CL is responsible for establishing strong working partnerships and introducing Alto Pharmacy value propositions with key institutions and organizations serving HIV/PrEP communities, such as: 

  • AIDS Service/Community-Based Organizations (ASOs/CBOs)
  • Health Departments
  • Federally Qualified Health Centers (FQHC) 

In this role, you will represent Alto Pharmacy at community public-facing events. Additional responsibilities include interfacing with Allied Health Professionals, including social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to patients and the community. Because of the inherent barriers to care (low literacy, language barriers, living in rural or underserved urban areas) faced by disenfranchised patient populations within HIV/PrEP, you will facilitate linkages to Alto Pharmacy from these institutions, organizations, and professionals to underserved patients to gain patient’s access to medications, retention in care, and improve adherence for people living with HIV or taking PrEP/PEP. 

Lastly, you possess the business acumen and professionalism required to gain the respect of community constituents. Internally, you are skilled and adept at working with cross-functional teams at Alto and develop strategies and tactical objectives designed to increase the share of market growth within your designated geography. 

Accelerate your career as you: 

  • Achieve overage and frequency targets and consistently achieving sales targets in assigned territory.  
  • Address existing pharmacy challenges among sales targets and identify areas of opportunity unique to their sales geography as an industry expert and introduce them to the Alto pharmacy experience.
  • Develop an understanding of the competitive pharmacy landscape, payor restrictions/access issues, growth challenges, and opportunities unique to each geography.
  • Build in-depth knowledge of the patient complexities and provider/clinic challenges associated with the disease state.
  • Promote Alto Pharmacy to healthcare professionals by leveraging patient and provider value propositions specific to clinic patient demographics or identified areas of opportunity. 
  • Develop and aggressively implement a territory business plan to meet customer needs, exceed sales goals, and increase Alto share of the market. Identifies new areas of growth and share expansion within the HIV/PrEP community.
  • Leverage relationships within sales geography to include clinic appointments, provider/staff training, EMR integration, advisory board meetings, and Peer-to-Peer interactions/programing. 
  • Work cooperatively with partnership, marketing, provider success, and 340B account management teams to identify various cross-functional projects related to specific accounts or physicians to manage operational complexities, drive share growth, and increase loyalty in key accounts.
  • Become an expert in the Alto Pharmacy provider portal (AltoMD) and effectively communicate clinic value and successfully onboard clinics by executing staff training, implementation, and follow-up in partnership with Provider Success team members. 
  • Leverage relationships with your local community thought leaders and manufacturer counterparts to establish a network of advocates throughout your geography. 

A Bit About You:

Minimum Qualifications:

  • Superior selling skills honed in highly competitive markets, with preferably minimum of 2 years selling experience in HIV/PrEP therapeutic area.
  • Established, strong relationships with HIV/PrEP providers and community in designated geography. 
  • Aptitude for rapid learning and retention of technical and scientific disease state related information.
  • Experience driving new partnerships from introduction to close in a timely and self sufficient manner. 
  •  Documented track record of meeting or exceeding sales quota.

Want to learn more about Alto? Check out our blog here: https://blog.alto.com

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Alto Pharmacy are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.