Role definition - The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards

Work under the direction of the Manager to provide application solutions for assigned business areas.
Possess functional knowledge of assigned application technology.
Interact with business users to understand new business requirements and enhancement requests
Serve liaison role between application technology vendors, internal IS groups, and business users.
Translate business requirements into product-specific designs and configuration, detailed requirement specifications and user stories.
Design and execute test plans for new application functionality, product enhancement and regulatory modifications using acceptance criteria and user stories.
Deliver functional design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests.
Provide support during the software development lifecycle.
Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios. · Ensure programs meet business specifications. · Demonstrate new functionality to business users seeking inputs on future direction.
Review vendor provided documentation and internal user manuals needed to support the product.
Participate in user focus groups and requirements workshops, vendor training and demonstrations. These are consistent accountabilities for all staff.
Assist in supporting activations and rollouts.
Consistent efforts to deliver quality solutions as per agreed scope.
Customer focus and close alignment with the customers’ business objectives.
Ensure efforts to continually improve domain knowledge.
Ensure the quality of the deliverables as per the defined defects standards
Document issues with resolutions and share with team members to improve team productivity.
Provide data to generate team performance metrics.
Knowledge transfer with other team members to improve overall team education level
Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
Adherence to the defined standards.
Take initiative and drives to bring to logical conclusion; proactive approach.
Provide accurate and timely information and escalates when there are issues.
Actively participate in meetings and make valuable contribution.

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Business Analyst - Req No- 1113

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