Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

Altera Education Services' mission is to provide world-class, innovative blended learning solutions for our customers, partners, and employees. Altera education Services works with functional teams across Altera to ensure education programs are aligned to and support Market, Product, Financial, and Organizational business objectives. The Instructional Designer's primary responsibility is to design training curricula for Altera applications for client and employee training needs. The Instructional Designer will work closely with other Education Services team members on key Education Services initiatives: product upgrade/releases, new product rollouts, and on-going new Education Services offerings/initiatives. The role will have the challenge of continuously envisioning new course offerings in alignment with business needs to maximize client value, develop a strong Altera Education Services brand, and to secure and increase the education revenue stream for Altera.

Responsibilities

Follows and applies the principles of the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) Instructional Systems Design model.
Collaborates with Subject Matter Experts and Global Team to develop/deliver training programs to support assigned product (e.g., instructor-led classroom-based or web-based training, eLearning, etc.)
Identifies product experts within and regularly partners with Product Development, Sales, Solutions Marketing, the Program Office, as well as other key internal business partners/knowledge holders to identify training requirements/needs to support the assigned product
Collaborates with Subject Matter Experts and Global Team to develop/deliver training programs to support assigned product (e.g., instructor-led classroom-based or web-based training, eLearning, etc.).
Creates audience definitions and performs Task Analyses to identify Learning Objectives and write assessments for Education Services training programs, including new version releases, new product rollouts, on-going Education Services offerings/initiatives, and employee new hire and continuing education training programs.
Performs Task Analysis to identify Learning Objectives for the assigned product.
Creates and maintains the master set of Learning Objectives for an Altera application and/or employee training curriculum.
Creates and maintains a master training curriculum for the assigned product.
Conducts Performance and Training Needs Assessments to determine training requirements for Education Services Programs
Identifies training requirements/needs to support the assigned product and create/maintain training build plans.
Participates in Audience Analysis to research, document, evaluate, and design for the training needs/preferences of the target audience
Creates Project Scope documents to be shared with/approved by Education Services Program Managers, Team Leads and Director.
Creates course agendas (lesson plans), outlines, and writes course narratives for all forms of delivery: classroom, Web Classes, and self-paced eLearning.
Provides instructional design guidance and coaching to Subject Matter Experts.
Works closely with the Learning System Administrators and Instructional Technologists to ensure the course structures meet the design and deliver requirements/standards for Learning Systems & Tools (e.g., LMS, LCMS).
Conducts and participates in design and content reviews with Education Services and cross-functional team members.
Gathers, evaluates, and where appropriate, acts upon training participant feedback to enhance/improve current and future training offerings.

Qualifications

Academic and Professional Qualifications:

Bachelor's Degree or equivalent experience

Experience:

2-4 years relevant work experience
Experience working with blended learning development, rapid development processes, and Learning Management System (LMS) administration.
Experience managing instructional design projects in a global and matrix environment.
Understands project tasks, timelines and due dates and possesses the ability to proactively identify issues and report issues that may cause project impacts.
Understands and follows processes and work instructions independently.
Applies knowledge of instructional design to identify and communicate process improvements.
Independently performs front end analysis and formative evaluations.
Strong demonstrated ability to apply adult learning and instructional design theory and principles, and to identify and correct design issues according to design principles.
Strong analytical skills, as evidenced by the ability to solve problems, identify improvement opportunities, and create effective action plans.
Information design acumen required; experience developing metadata and/or XML systems preferred.
Ability to effectively write for the eLearning medium and virtual Instructor-Led Medium.
Ability to perform end user tasks and demonstrate end user tasks to others in a learning management system (LMS).
Strong relationship-building skills, including superb communication skills at all levels of the organization and with clients/partners.
Strong presentation skills.
Ability to participate in multiple projects simultaneously

Preferred Tools:

Microsoft 365 experience
Adobe Captivate or Articulate experience
Learning Management Systems and Learning Content Management Systems knowledge

Communication and Collaboration:

Prepares information coming from others in a logical, comprehensive and concise manner
Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding
Identifies the appropriate audience for sharing information and proactively shares information in a balanced and timely manner
Takes initiative to actively participate in team interactions
Constructively expresses own point of view or concerns, even when it may be unpopular
Ensures collaboration; adds significant client value and business results

Travel Requirements:

Up to 10% travel may be required
May require other travel for business needs

Working Arrangements:

Work is performed in a remote environment with minimal exposure to health or safety hazards

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$56,047—$66,000 USD

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

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