We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
As (Quality Leader) you will be responsible for;
The Global Advanced Supplier Quality (ASQ) Leader supervises a group of Advanced Supplier Quality Engineers assigned to one OEM program platform split in multiple product lines and/or vehicle models. He/she coordinate the supplier’s APQP performance (timing, quality, delivery, service) between multiple ASQ Engineers across the same platform from program award to launch and supports the deliverables of the Program Quality Leaders and Program Purchasing Leaders.
Responsibilities:
- Manage the ASQ Engineers’ workload and supplier breakup by commodity and location to optimize communication and relationship with the suppliers
- Promote internal communication and harmony within the ASQ Engineers about program information, customer specific requirements and other Quality tools and methods
- Monitor and ensure consistency of the APQP progress status with the program team to meet internal and external milestones and Production Part Approval Process (PPAP) requirements
- Identify skillset gaps and recommend/conduct training course to bring ASQ Engineers at the required competency level
- On behalf of the ASQ team, propose recommendations on technical choices to ensure the product/process robustness during program development (for both suppliers and Faurecia plant)
- Anticipate and evaluate supplier risks that might impact the global platform and support the ASQ Engineers managing the mitigation plan
- Support and coach the ASQ Engineers in problem-solving method and with underperforming suppliers involved in program in collaboration with Division Supplier Quality Development (SQD) if necessary
- Capture past Warranty issues and lessons learned for new BOP development
- He/She is the voice of the supplier inside the customer business unit, but he/she represents client while visiting suppliers
- Propose continuous improvement ideas in business efficiency and cost reduction
- Capitalizes on knowledge and shares best practices / lessons learned across organization and within facilities
Position Specifications
- In case of temporary replacement of an ASQ Engineer (e.g., Vacation, training, sickness, etc.) he/she is assuming the same level of authority:
- Review and approve each Suppliers’ deliverable of the 31 APQP elements
- Conduct process audit at supplier site to validate run at rate and approve BOP PPAP / PSW
- Request and approve the supplier root-cause analysis and other problem-solving activities to confirm the effectiveness of the corrective actions and process improvements
- Quarantine incoming prototype or preproduction nonconforming goods in the development phase
- Authorizes temporary quality wall implementation or third-party sorting in order to protect the customer (internal/external)
- Request correcting supplied product in case of product specification requirement is not met (Fit, form, function)
- Check and assess in ePPAP the uploaded evidence is relevant for each APQP element and the associated Green/Yellow/Red status
- Reporting to upper management/leadership on supplied product issues. Escalation must be reported immediately upon observance of S&R non-compliance
- Has the authorization to approve purchases with corporate credit card
Qualifications;
- Knowledge of automotive quality standards and methods (ISO-9001, IATF-16949, VDA 6.3, APQP, PPAP, FMEA, MSA, SPC, etc.)
- OEM specific quality requirements
- Company’s products and technologies
- Client Management System and Quality Basics
- Advanced skills in Microsoft applications (Excel, Word, Outlook, PowerPoint)
- Autonomy and Leadership mindset
- Capability to build and manage network
- Best practice sharing and improvement mindset
- Results oriented with strong written and oral communications skills
- Understand the group functional organization
- Proficient level of English
- Education / Experience:
- Minimum education level: Bachelor’s degree in Engineering or Business Management or technician with equivalent combination of education and experience preferred
- Minimum 5 years of proven Quality function experience in the Automotive industry.
- Experience with various Quality system methodologies: 8D, 3 Legs and 5 Why´s, LEAN manufacturing, Pareto analysis and statistical studies
- Certified Auditor in Automotive requirements (ISO 9001/ IATF 16949, VDA, etc.) preferred
- Certified in all AIAG/VDA Core Tools (PPAP, MSA, FMEA, APQP, SPC) preferred
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.