Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Platform Engineer, Infrastructure

Alma is seeking a mission-driven Platform Engineer to join our team.  We are dedicated to designing, implementing and maintaining Alma’s technology infrastructure. In this role, you will build services and tools that solve real problems for Alma’s engineering team. The ideal candidate can recognize that successful software development requires communication, experimentation, and iteration.  

On this growing team, you will have a strong hand in defining and refining the underlying systems with which Alma's engineering team executes and delivers software. The ideal person for this role loves to work with other teams to design and build amazing systems.

What you’ll do:

  • Gain a deep understanding of the software development process at Alma and how the engineering team operates.
  • Collaborate with teammates on Platform, as well as PMs and peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineers.
  • Design, develop and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process.  (Developers environment, testing environment, deployment pipeline)
  • Work to maintain, simplify and reinvent the systems underlying the application platform, such as our job queues, caching layers, error handling, monitoring and alerting. Technologies you’ll be working with include AWS, S3, nginx, Ansible, Docker, Elasticsearch, Datadog, Prometheus, Django, Celery, Redis, SQL, and Redshift.
  • Work towards maintaining and improving site reliability as our application scales
  • Continually research current and emerging technologies, proposing changes where most impactful.
  • Provide high-quality documentation and training to set engineers up for success.
  • Ensure applications and services meet Alma's standards for software, including performance, scalability, and security.

Who you are:

  • You have 3-5 years of experience working with web technologies, frameworks, and AWS related technologies.  
  • You have experience with web technologies. We are language agnostic in our interviews but require experience with one or more common web frameworks.
  • You have experience maintaining, simplifying, and reinventing the systems underlying the applications platform, such as job queues, caching layers, error handling, monitoring, and alerting. 
  • You have worked with scaling challenges in previous roles and have implemented best practices around scaling.
  • You have a strong testing philosophy, with abundant experience in writing different types of tests.
  • You’re a systems thinker, concerned not only with individual component parts but with how those parts work together holistically.
  • You’re pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making.
  • You are a strong communicator with engineers as well as non-technical stakeholders. 
  • You have a proficient understanding of code versioning tools, such as Git.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (Roth and traditional)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend 
  • Financial wellness benefits through Northstar 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • EAP access through Cigna 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $140,000 - $160,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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Diversity, Equity and Inclusion at Alma

At Alma, we work hard to bring together people from a vast set of backgrounds and identities. We aspire to champion diversity, amplify inclusive cultures and build equitably. 

Submitting the below information is optional and your answers will not be attached to your applicant profile. All answers are compiled into an anonymous dataset and will only be seen from a macro point of view to help us inform our Diversity, Equity & Inclusion (DEI) strategy and efforts. This information will not be used as selection criteria nor will it be used as any basis in connection with any decisions regarding your candidacy.  We take our DEI efforts seriously, and we would greatly appreciate your participation. Of course, you are welcome to opt out of submitting this information and there will be no consequences for your decision not to share this information.

Glossary of terms

  • Gender is personal (how we see ourselves), while sexual orientation is interpersonal (who we are physically, emotionally and/or romantically attracted to).
  • Race refers to the concept of dividing people into groups on the basis of various sets of physical characteristics and the process of ascribing social meaning to those groups. In this demographic survey, race is self-identified. Race differs from ethnicity in that commonalities such as national origin, tribal heritage, religion, language, and culture can describe someone’s ethnicity. People of any race may be of any ethnic origin. [1] [2] [3]
  • Nationality refers to the status of belonging to a particular nation, whether by birth or naturalization. It describes a legal relationship between an individual person and a political state. E.g.: American, Canadian. [1]
  • Two-Spirit is a modern pan-Native American umbrella term. Indigenous individuals may use the term Two-Spirit to reclaim traditions related to gender identity, gender expression, sexual orientation, spiritual identity, and/or traditional roles. [1] [2]
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