At Alma, we’re making it easier for people to access high quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our product experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. Alma has raised funding from incredible investors like Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, and First Round Capital, and was named one of Fast Company’s Most Innovative Companies in Health in 2020.

Senior Product Manager, Revenue Cycle Management 

Alma is seeking a mission-driven Senior Product Manager to join our revenue cycle management team. In this role, you will be setting the strategy and leading the product roadmap to transform the way patients, providers, and payers interact with Alma to process health care benefits and payments. The ideal person for this role loves to collaborate with engineering and cross-department stakeholders to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.

What you’ll do:

  • Develop a deep understanding of healthcare payments and revenue cycle management and articulate a clear vision for Alma’s associated products and services.
  • Collaborate with internal business and operational stakeholders to identify new opportunities to serve our customers better and bring technology-enabled innovations to the platform.
  • Drive the product roadmap and set feature priorities through data-driven and customer-centric considerations to achieve the strategic goals and support the company's growth, working closely with a cross-functional team of engineers and analysts.
  • Define, track, and analyze overall performance and financial, customer, and operational metrics.

Who you are:

  • You have 4+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.
  • You possess a clear and engaging communication style with a track record of building positive relationships across a broad, diverse organization.
  • You are adept at agile methodologies and taking an iterative approach to product lifecycle management.
  • You are technically fluent and have familiarity with complex platform integration and workflow automation, as encountered, for instance, in healthcare claims processing, internal operations, and payment services.
  • You have a history of balancing quantitative data against intuition in product decision-making and successes.
  • You value a culture of inclusion and empathy.
  • You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Aetna (medical, dental, and vision), including FSA & HSA plans
  • 401k plan (Roth and Traditional)
  • Free access to One Medical, Teladoc, and Health Advocate 
  • Monthly therapy, wellness, and ClassPass fitness stipends
  • Co-working space membership access
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, and more 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Unlimited PTO

Salary Band: $140,000 - $160,000

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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