At Alma, we’re making it easier for people to access high quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our product experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. Alma has raised funding from incredible investors like Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, and First Round Capital, and was named one of Fast Company’s Most Innovative Companies in Health in 2020.

Director of Education

Alma is redefining what it means to be part of a professional therapeutic community.  We are looking for a mission driven leader who understands the value of learning & development and has the vision to lead both strategy and implementation of best in class Education & Training for our Community of private practice mental health providers.  If you are excited by the prospect of breaking new ground, innovating, and helping Alma fulfill its mission of simplifying access to high quality affordable mental health care, please read on.  

As the Director of Education, you will play a crucial part in achieving our mission to bring high quality mental health care to everyone in need. You will be responsible for developing and building out our education strategy and team as we expand our membership nationwide. This role will be highly collaborative across the company to make sure our offerings drive adoption of industry best practices, clinical innovation, and ultimately, better outcomes and patient experience. This role reports to the VP of Community. 

What you’ll do

  • Bring Alma’s education strategy to life and own the execution and distribution of world-class educational initiatives and courses that are touchstone moments in the member journey
  • Build, develop and inspire a brand new education team at Alma made up of content creators, program designers and facilitators 
  • Partner closely with the rest of the community team — DEI lead & Community Managers to bring high value content to our Community of providers.
  • Partner closely with VP Clinical Quality, CX enablement and Marketing to develop clinical learning that is at the cutting edge of the field and written guides that keep our members up to date on clinical best practices and current regulations (e.g. telehealth, cross-state licensure, supervision)
  • Oversee our learning tech stack and content discoverability & distribution
  • Collaborate across Product, Marketing, Payor Strategy and Operations teams to ensure that our educational initiatives meet the needs of our key stakeholders and align with core business objectives. 
  • Oversee and track the key metrics that will demonstrate the success of our programming over time and enable quick course correction and iteration. 

Who you are

  • You have a deep passion for Alma’s mission and the future of mental health
  • You have 6+ years of learning and development experience (or similar)
  • You have 4+ years of management experience
  • You have the vision to direct the creation of thoughtful, engaging content and training opportunities that deliver against strategic objectives and are tailored for the intended audience.
  • You’re an excellent communicator both written and verbal and are a natural facilitator of conversation
  • You’re ready to get your hands dirty and execute on the vision while building up a team
  • You’re a creative thinker and problem solver— you’re always exploring how to make something even better or work through issues that require on-the-fly prioritization
  • You have experience working at a startup, fast paced work environment 

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