At Alma, we’re making it easier for people to access high quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our product experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. Alma has raised funding from incredible investors like Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, and First Round Capital, and was named one of Fast Company’s Most Innovative Companies in Health in 2020.

Senior Associate, Sales Operations

The Senior Associate, Sales Operations will build, maintain, and optimize the systems and processes to support growth. Reporting to the Director of Sales Operations, the Senior Associate, Sales Operations will be a strategic partner across the entire business, collaborating with the Marketing, Operations, and Finance teams. 

What you’ll do:

  • Serve as the system administrator for Salesforce to ensure data integrity and accurate reporting
  • Handle administration functions related to sales operations including data cleanses, deduping, data imports, reporting, and creating dashboards
  • Maintain current integrations, including Salesloft, Marketo, and Chili Piper 
  • Gather requirements and project manage initiatives relating to growth operations
  • Manage knowledge repository of current sales processes and workflows 

Who you are:

  • You have 2+ years of work experience. Ideal backgrounds may include a sales operations role at a startup or experience working in consulting, project management, or process design
  • You are certified or in process of getting certified as a Salesforce administrator
  • You are highly organized with exceptional project management skills
  • You are highly efficient at operational process design, improvements, and execution 
  • You are a team player who is flexible and can balance attention to detail with swift execution 
  • You have strong data modeling and data analysis skills
  • You are passionate about Alma's mission and the future of mental health care

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