What we do?

Aisera, the leading provider of Generative AI and AI Copilot solutions with AiseraGPT, facilitates business transformation by enabling self-service and driving revenue growth. Aisera’s AI Copilot, a universal bot, leverages industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales & Marketing, and Finance to deliver delightful human-like experiences. With over 400+ integrations and 1200+ prebuilt and third-party service catalogs supporting AI Workflows, customers typically achieve automation rates of 75% or higher in user requests, resulting in an impressive 80% reduction in operations costs. Aisera is recognized as a leader in multiple industry analyst reports, including Forrester. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Job Summary:

We are looking for skilled Backend Developers with a solid hands-on experience in JAVA and Spring Framework to be a key contributor in our software development team. As a Backend Developer, you will play a crucial role in designing, developing, and maintaining our backend systems, with a focus on microservices architecture. Your expertise in product development and understanding of SaaS (Software-as-a-Service) concepts will be valuable in shaping our innovative solutions and enhancing our existing products. 

Responsibilities:

  • Design, develop, and maintain robust and scalable backend applications using JAVA and Spring Framework on Kubernetes and Docker.
  • Work on cutting edge technologies to deliver conversational AI experience in service management domain.
  • Build and implement SaaS service components and have robust tests in Java/Python
  • Understand customer requirements and transform to Aisera's low/no code AI constructs
  • Contribute to the entire software development lifecycle, from requirements gathering and design to testing and deployment.
  • Optimize backend performance to ensure seamless user experience and responsiveness of our applications.
  • Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions.
  • Participate in code reviews, ensuring adherence to coding best practices and maintaining code quality standards.
  • Stay up-to-date with the latest industry trends and advancements in backend development, and identify opportunities to integrate new technologies into our products.

Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent work experience of 3+ years
  • Proven experience as a Backend Developer, working with JAVA and Spring Framework to build and maintain web applications and services.
  • Preferred Experience with REST/gRPC, Kubernetes, GraphQL, AWS, Azure, Grafana, Kibana, Elastic, Airflow.
  • Strong understanding and hands-on experience with microservices architecture and related concepts.
  • Prior involvement in product development, with a track record of delivering high-quality software solutions.
  • Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus.
  • Proficiency in database design and integration, including SQL and NoSQL databases.
  • Solid understanding of software development principles, design patterns, and best practices.
  • Experience with version control systems (e.g., Git) and collaborative development workflows.
  • Strong problem-solving skills and the ability to work effectively in a fast-paced and dynamic environment.
  • Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders.
  • Experience with distributed systems and handling large-scale data is highly desirable.
  • Preference will be given to candidates with prior experience working in startup environments, demonstrating adaptability, initiative, and a passion for innovation.

 

Why Aisera?

Joining Aisera as a Developer offers an exciting opportunity to work on innovative projects, collaborate with talented professionals, and make a significant impact on our product offerings. If you are passionate about backend development, possess the required expertise, and have experience with distributed systems or startups, we encourage you to apply and be a part of our growing team.

Medical, dental, and vision benefits

Holidays and flexible PTO

Paid family leave

Stock Options 

Employment Assistance Program




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