What we do: AI Service Experience Platform
Heard of ChatGPT? Its advanced LLMs with generative AI capabilities allow for seamless understanding and creation of human-like responses. In the enterprise space, Aisera is the “Enterprise ChatGPT” solution!
Aisera, the leading provider of Generative AI and AI Copilot solutions with AiseraGPT, facilitates business transformation by enabling self-service and driving revenue growth. Aisera’s AI Copilot, a universal bot, leverages industry and domain-specific LLMs in IT, HR, Customer Service, Contact Centers, Sales & Marketing, and Finance to deliver delightful human-like experiences. With over 400+ integrations and 1200+ prebuilt and third-party service catalogs supporting AI Workflows, customers typically achieve automation rates of 75% or higher in user requests, resulting in an impressive 80% reduction in operations costs.
Aisera is recognized as a leader in multiple industry analyst reports, including Forrester.
Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.
As a Data Annotator at Aisera, you will play a vital role in generating accurate and consistent annotations to facilitate the training, benchmarking, and development of our NLP models. You will collaborate closely with data scientists, machine learning engineers, and other cross-functional teams to contribute to the growth of our innovative AI products.
- Create high-quality annotations for a variety of data types, including text, audio, and visual data, adhering to established guidelines and quality standards.
- Collaborate closely with data scientists and machine learning engineers to understand annotation requirements and contribute to the creation of effective training datasets.
- Assist in developing and refining annotation guidelines and processes to ensure consistency and accuracy in data labeling.
- Participate in regular annotation review meetings to ensure alignment with project goals and data quality objectives.
- Contribute to the identification and resolution of annotation challenges, providing valuable insights and suggesting improvements.
- Maintain detailed documentation of annotation processes, decisions, and challenges for future reference.
- Stay updated with the latest advancements in NLP and annotation methodologies to enhance the quality and efficiency of annotation efforts.
- Communicate effectively with cross-functional teams to understand project requirements and provide updates on annotation progress.
- 3+ years of relevant work experience and Bachelor's degree in Linguistics, Computer Science, Data Science, or related field
- Strong attention to detail and a commitment to producing accurate and consistent annotations.
- Excellent command of the English language, including grammar, syntax, and semantics.
- Familiarity with NLP concepts and techniques, and an understanding of common NLP tasks such as named entity recognition, sentiment analysis, and part-of-speech tagging.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Experience with annotation tools and platforms is a plus.
- Strong problem-solving skills and an analytical mindset.
- Effective communication skills to interact with technical and non-technical stakeholders.
Why Join Aisera?
Joining Aisera as a Data Annotator offers an exciting opportunity to be part of a cutting-edge NLP team and contribute to the advancement of AI-driven solutions. If you are passionate about language, AI, and contributing to groundbreaking technologies, we encourage you to apply.
Medical, dental, and vision benefits
Holidays and flexible PTO
Paid family leave