Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Role Description:
We are looking for a Product Designer to join our international R&D team. You will be working on a software product for the exciting time-critical logistics space that will not only disrupt a whole industry, but will in some cases even save lives. Our software is used by internal as well as external users to book, plan, monitor and execute time-critical transports. As the Product Designer, you will play a key role in Airspace’s global expansion and you will design features to improve our capabilities to serve the time-critical needs of customers and industries around the globe.
Your role with us:
- As part of the international R&D team you will be working side by side with a diverse group of software engineers, product managers and product designers;
- You will dive deep into the time-critical logistics domain to understand the requirements and analyze user behavior to create smart, game-changing product features;
- Partner with the different stakeholders from the different Airspace departments as operations, revenue and finance to ensure that the product and its design support their needs and are aligned with the Airspace vision;
- Work closely with our Directors of Product and Engineering and other stakeholders to align roadmaps, priorities, and resource requirements;
- Conduct user research to understand the needs, behaviors, and pain points of our internal and external users;
- Translate user insights and business goals into design concepts and solutions.
- Create interactive prototypes and wireframes to test and validate design ideas and flows before full development;
- Collaborate closely with our engineers to ensure designs are feasible and implemented correctly;
- Iterate on designs based on feedback and testing results to enhance usability and user satisfaction;
- Shadow and interview our users to identify top problem areas and validate desirable, impactful, and feasible solutions;
- Drive the innovation and evolution of our product by defining feature requirements and writing user stories
We’re excited if you:
- Are passionate, friendly, and humble;
- Have 2+ years experience as product designer or in similar roles;
- Are curious and hungry to learn;
- Posses deep customer empathy and curiosity that is paired with skills to uncover real problems;
- Have experience in defining detailed and well-researched product features;
- Are excited about helping teams to deliver impactful user experiences;
- Are curious to get to the bottom of the real problem and take an iterative approach to solve it;
- Understand priorities and time management;
- Are confident in agile development practices and working with JIRA, Confluence, and the Google G-Suite;
- Are familiar with tools as Figma and Miro;
- Have excellent verbal and written communication skills, English is a must, all other European languages a plus;
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
About Airspace:
From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.
With offices in the United States in Carlsbad, CA, Dallas, TX, and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.
Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
