About Us

Founded in 2017, Airkit is the industry’s first CX Automation company. Airkit powers digital self-service experiences that enable consumers to make a purchase, enroll in a plan, track an order, and more – anytime, anywhere. Using Airkit’s modern low-code studio, companies spanning multiple industries can rapidly build, test, and launch any digital customer journey up to 40x faster than before.

Headquartered in Redwood City, CA, with a remote workforce spanning across the U.S., Airkit is on a mission to empower companies to build experiences people love. We are funded by some of the world's top investors and entrepreneurs, including Accel, Emergence, Salesforce Ventures, and EQT. Read about some of our customers like MetLife & Bench, and check out our website demos to learn more.

About the role

We are looking to hire an experienced Product Analyst to be the voice of product data here at Airkit. As a Product Analyst you will be responsible for analyzing complex data and recommending data-informed solutions to key business leaders. Communication is critical for this role, all candidates will need to have experience working within diverse teams. 

About You

  • 1- 3 years of experience in a Product Analyst or related position in a highly technical environment 
  • Strong technical aptitude with a desire to use data to help stakeholders make data informed decisions
  • Strong proficiency in querying, manipulating and analyzing large data sets using SQL and/or SQL-like languages, Python, and R
  • Ability to work cross functionally and communicate with C-suite executives

Additional Qualifications  

  • Experience working within a SaaS environment
  • Familiar with web analytics software such as Google Analytics, Adobe Analytics, Amplitude, etc
  • BS/BA Degree in Computer Science or similar 

Not all applicants will have skills that match a job description 100%. Airkit values diverse experiences in all industries. We are consistently looking for people with different perspectives.

Benefits & Perks

At Airkit, we want our teammates to feel cared for, wherever they are in life. Our benefits package includes: 

  • Medical, Dental, and Vision coverage
  • 401k
  • Flexible Spending Stipend for productivity, health & wellness
  • Monthly Team Events & quarterly Hackdays
  • Option to work from our California office or remotely

Airkit is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. For individuals with disabilities who would like to request accommodation, please email recruiting@airkit.com.

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