About Us

Founded in 2017, Airkit is the industry’s first CX Automation company. Airkit powers digital self-service experiences that enable consumers to make a purchase, enroll in a plan, track an order, and more – anytime, anywhere. Using Airkit’s modern low-code studio, companies spanning multiple industries can rapidly build, test, and launch any digital customer journey up to 40x faster than before.

Headquartered in Redwood City, CA, with a remote workforce spanning across the U.S., Airkit is on a mission to empower companies to build experiences people love. We are funded by some of the world's top investors and entrepreneurs, including Accel, Emergence, Salesforce Ventures, and EQT. Read about some of our customers like MetLife & Bench, and check out our website demos to learn more.

About the role

We are looking to hire an experienced Senior Product Designer to help build the future of design here at Airkit. You will help define the product direction while setting the bar for design. You will help develop features for our platform starting with the vision through to execution and launch. You will help by prototyping and iterating the design to ensure it works for our customers. As apart of a small but growing design team, you will help set the tone for high quality design by being humble, transparent, and collaborative.

This role will be focused on Airkit’s Platform. Our mission is to democratize software building by crafting experiences for developers on our platform and as a result, improve the lives of customers with better and faster service. At Airkit, we have a positive, diverse, and encouraging culture—we look for people who are curious, empathetic, and passionate!

About You

  • You take concepts from research, to exploration, to prototypes, to production
  • You take full ownership of the work and are passionate about design details 
  • You lead the creation of high quality, delightful features with designers, researchers, product managers, and engineers
  • You have an insatiable curiosity and a relentless drive for self-improvement
  • You thrive on close partnerships with Product & Engineering
  • You are well-equipped with research techniques to navigate ambiguous situations

Additional Qualifications  

  • Previously championed the creation of a design system or worked with a design system
  • Shown proven success in a growing role with increasing responsibility
  • Worked on complex Enterprise Software products (e.g., Figma, Adobe, Slack, Salesforce, Zendesk)
  • Exhibit a high standard for design, shown through an impressive portfolio of work 
  • Follows an iterative design process by testing and validating decisions

Not all applicants will have skills that match a job description 100%. Airkit values diverse experiences in all industries. We are consistently looking for people with different perspectives.

Benefits & Perks

At Airkit, we want our teammates to feel cared for, wherever they are in life. Our benefits package includes: 

  • Medical, Dental, and Vision coverage
  • 401k
  • Flexible Spending Stipend for productivity, health & wellness
  • Monthly Team Events & quarterly Hackdays
  • Option to work from our California office or remotely

Airkit is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. For individuals with disabilities who would like to request accommodation, please email recruiting@airkit.com.

As required by Colorado law under the Equal Pay for Equal Work Act, Airkit provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $170,000 - $230,000.

Apply for this Job

* Required

(File types: pdf, doc, docx, txt, rtf)
(File types: pdf, doc, docx, txt, rtf)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Airkit’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.