Agoda is transforming travel for millions of customers across the globe.

Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotels worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers.

Agoda employs over 5,000 professionals from 70 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter.

At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.

Role Purpose:

As a Senior PS Operations Manager, you will be instrumental in leading the implementation of operational innovations that have a measurable impact on the performance of Partner Services. You will use your communication and relationship skills to coordinate with senior stakeholders to get buy-in and resource commitment. You are an expert at interpreting and actioning strategic business goals. This includes project prioritization and planning as well as setting the relevant KPIs and motivating the team to follow through. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.
This role will allow you regular interaction with key teams (product, marketing, legal, finance, etc.) and could be an excellent springboard to other senior roles in the future.

• Highly disciplined
• Proactive
• Innovative
• Results driven
• Articulate.
• Adaptable
• Business acumen
• Strategic decision maker
• Mentor and coach
• Influencer
• Data driven

• KPI planning, implementation and achievement
• Project prioritization and planning
• Maintain strong relationships with other teams and departments
• Ensure all processes are compliant
• Be a PS ambassador/POC for other teams
• Interpret and action strategic business goals
• Report and present to senior management

Bachelor or equivalent degree required;
7+ years operations or project management experience required;
Team / People management;
Proven track record in project delivery and management;
E-commerce, technology or travel industry experience a plus;
Strong communication skills with fluency in English;
Working knowledge of: SQL, Excel, Hadoop a plus

We offer

  • 360 vision on supply strategy and operation as you will work with supply, product, performance marketing, customer experience, finance and pricing teams
  • Visibility to C level / senior leadership
  • Access to Agoda leading edge supply & data technology
  • Mentorship + various opportunities for advancement throughout the business

Below are some websites to learn more about

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know. 

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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