Business Support and Customer Service Adviser
Location: North Somerset Council
Type 1 x – 37 hour per week
Salary range £17500-18500 plus benefits
We have an exciting opportunity to become a Business Support/Customer Services Advisor to join our team to deliver an efficient and effective service to our customers.
We are looking for candidates that have a solid administration background. The post will be within the Adult social Care Team. You will be required to support a range of services as part of a wider team delivering administrative and telephony support. The role involves liaising with customers, internal and external, handling and resolving queries, Processing and dealing with complex and challenging subject matters. Also supporting various general administrate tasks. You will require a sound knowledge of Microsoft Office primarily Outlook, Excel and Word. Excellent keyboard skills. Ability to learn and use various in-house systems. You will have good communication skills, a good eye for detail, confidentiality, flexibility, and a positive attitude is essential. You will be required to travel within North Somerset.
Due to Covid 19, We will be carrying out interviews via TEAMS. Please state whether you have access to this with your application.