Scrum Master – Role Description


Location: Home Based

Division: CXM

Grade:  SC-PC


The way we work reflects the values at the heart of our business:


Partnership, we become one team and family with organisations, helping them to navigate change and stay agile.

Integrity, our people really care, going beyond the brief to make change happen for organisations and citizens.

Innovation, we bring together the right technologies and services to design solutions that work.

Passion, we are passionate about — and dedicated to — public services and improving people’s lives.


Role Description

The scrum master is responsible for facilitating the daily scrum, sprint planning, sprint demo and the retrospective meetings. You should be a friendly, communicative person, because when the team is moving fast in Agile, communication is the effective force which holds the team together. With a huge focus on estimation and planning to ensure you create useful, reliable, and practical plans for software development projects. Whilst being a good coach in Agile practices so that you can coach individuals and interactions over processes and tools. The main aim is to help the team to clarify the goals and actions on how to achieve them through the correct use of scrum processes.


Key Responsibilities

The key responsibilities are:

  • Facilitate the team for better creativity and tries to improve the efficiency of the development team.
  • Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
  • Responsible to remove the impediments for the scrum team.
  • Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo, and decision-making processes to ensure quick inspection and proper use of adaptation process.
  • Help product owners to make the product backlogs in good shape and make them ready for the next sprint.
  • Organizes and facilitates the sprint planning meeting.


Role Objectives

What we are looking for:

  • Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.
  • Good skills to coach team how to follow agile scrum, which really works.
  • Understand the fundamentals of iterative and incremental development.
  • Strong knowledge of Scrum theory, rules, and practices.
  • Basic knowledge of software development processes and procedures to understand the needs of the team.
  • You should have knowledge about Agile techniques like: User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games.
  • Ideally (but not essential) experience/ knowledge of DevOps, Drupal and/or Microsoft Dynamics 365 CE/ CRM.
  • Public sector experience, ideally within a local authority/ government perspective.

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